홈우드 스위트 바이 힐튼 포트 로더데일 에어포트-크루즈 포트(Homewood Suites by Hilton Ft. Lauderdale Airport and Cruise Port)

The online property stated it had a lounge/bar and restaurant, and it had neither. The family we were visiting dropped us off in the late afternoon before our next day's earlier morning flight, and we planned our stay at the hotel because it showed those amenities. It was inconvenient for us to get back out to grab food and drinks. Please update the website to reflect this. The pool was also dirty, so we did not get to relax in the pool either. Breakfast was just ok; the eggs were very odd and undercooked.

I am so disappointed. We were not able to check into our room until 3 hours after the check in time. We had been at the beach and we were dirty and tired and we had to wait so long to get into our room! Terrible start to our stay!

The room was spacious and the happy hour was a total surprise and I could have skipped my choice for dinner

The property was very nice. It took a long time to get a room and we had to stand at the desk and indicate we wouldn’t move until we got a room.in the room, the dresser had a broken door. Towels were scratchy.

Front desk staff not forthcoming about delay in room readiness. Apparently a dryer broke down and staff couldn’t process laundry. Lobby overflowing with disgruntled customers. No attempt to placate them with coffee, cookies or water. No apologies. Next morning lobby/breakfast area was filthy. Situation should have been handled more professionally.

I didn’t like that there wasn’t enough seating for breakfast. The staff should have asked the guests who were sitting and not eating to kindly move and allow other guests to sit and eat their breakfast. We either had to stand or go back to our room.

The service was great. The room was not fully cleaned and the shower gel was empty which, of course I discovered in the shower. The bed was okay but a bit soft. Maybe just my preference? But the service staff was very helpful.

Nice stay, love the amenties! Had an issue with the thermostat in the room but we worked it out. Buffet breakfast was convenient but not very appealing. Overall it was comfortable stay and affordable.

Airport shuttle took several calls and 45 mlnutes to arrive. We were there on a Saturday and were told the advertised social hour was only Monday through Wednesday. The "nominal" fee for the cruise port shuttle was $20 per person. Had to go to front desk to get toilet paper - none in room They wouldn't bring it.