Where do I start??? One of the children's beds was so hard that sleeping on the floor would have been more comfortable. When we arrived, there was a half-drank glass of orange juice on the windowsill and the room smelt 'stale' (like old socks festering on a radiator!). The heating thermostat was not working - it was impossible to cool the room down, even with the freestanding fan supplied running permanently. Due to the intense heat in the room, hardly anyone got any sleep. The curtains were hanging off the rail. The whole room requires serious maintenance and upgrade. Of all the hotels we have stayed in over the years, this was by far the worst Premier we have ever had the misfortune of staying at. Whilst the breakfast was the only positive, it is far from buffet self-serve as you are requested to order from a member of staff what you wished to have from the hot selection - luckily we were not in a massive rush but if we had been, it would have been extremely problematic.
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