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Courtyard Biloxi North/D ’Iberville Mar 29th, 2024, Easter Weekend I have a bad foot and cannot walk without pain. When I called to request a first-floor room on Friday, March 29th after a 4-hr. drive- Crystal Harrison checked me in and insisted I use a cart for my luggage. She proceeded to get the luggage cart and assisted in helping me load it up. After checking I had checked in, I proceeded to get ice sometime after 5 and once again Crystal noticed me struggling. She insisted that I let her get the ice for me. Her kindness is just another example of the Courtyards employees going above and beyond for this customer. Late Friday night I called the front desk to see if I could get some cough medicine. Once again, the front desk brought the medicine to my room. Ashley Sykes, Mary Wick and Crystal Harrison helped me so much in my short 36 hr. stay. - As Always y’all have the friendliest greeters no matter how many people are waiting in line. Also, they provide timely and helpful advice regarding local restaurants, things to do, etc. Please know I cannot remember everybody’s name, but I can assure you that there is not one person on your staff that has not been Outstanding, Friendly, or Courteous. I feel like family at the Courtyard and always put it in the top of my hotels stays. Thank you, Scott Thompson