Quite a good holiday (10.3.2023 - 24.3.2023). Reception services: Upon arrival, the receptionist requires immediate payment of the tourist tax. Why immediately? They said that I wouldn't spend all the money and I wouldn't be able to pay before I left. You cannot pay the residence tax with a debit or credit card. Paying with a 100 Euro note turned out to be problematic. Finally, after twenty minutes, the change was found. I did not use the reception services much. However, I found the behavior of the reception staff to be condescending. Especially at the end of the tour. When returning the key, towel card and room card, the front desk employee behaved condescendingly and directively tried to tell me to write a review immediately. I told him I would write a review. Later and the house. He refused and kept ordering me to write the review immediately and in front of him. Such behavior is strange, to say the least. Accommodation: The rooms are modestly furnished with older (but functional) furniture. Basically, you won't miss anything. The rooms are cleaned regularly. The level of cleaning depends on the amount of the tip. Wifi: As for the wifi, it's really a problem. Wifi is only available somewhere and very weak. In the public areas of the hotel and at the reception. Wifi strength is very fluctuating. Restaurants and bars: The staff in the bars and in the restaurant try their best. He doesn't expect a tip. The approach of the staff is professional, they are polite and very helpful. The selection of drinks and food is smaller and weak compared to the adjacent Iberostar hotel. If you have a choice, choose the Iberostar hotel. The difference in the price of the tour is negligible compared to the services you will receive at the Iberostar hotel. Beach: The beach is clean with plenty of sunbeds. Sunbeds are often damaged. You need to look for a deck chair in good condition. After a two-week stay, I did not encounter reserving sunbeds. The beach is about 50% occupied. Animation programs: Animation programs are very very weak and uninteresting. If there's anything going on, it's only for French-speaking guests. Overall, the experience with the Royal Horizon Boa Vista Hotel can be rated 60 - 65 percent. If you can, choose the nearby Iberostar Boa Vista hotel, where you will get a better experience for your money.
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