스프링힐 스위트 아룬델 밀스 BWI 에어포트(SpringHill Suites Arundel Mills BWI Airport)

Everything was excellent periodddd!!!!😁😁😁

Check-in was done with ease and the desk clerk was very helpful. Our rooms were clean and very comfortable, however, the only disappointing thing was the shower. The water did not drain out, so therefore, I was standing in my bath. Not good. Other than the shower, I would highly recommend this property.

We stayed during a snow storm. The staff was friendly and accommodating. Snow removal crew did an excellent job of clearing walks and driving space. The bed was comfortable.

The mattresses are hard old springs and worn out. Otherwise the room was fine for the price. Fortunately we managed for one night. The staff were kind. It seemed clean. Things are just out of date and lower grade.

The property and my room was very clean and well maintained. Checkin was not the best. The agent was greater me and asked if I was checking in. I said yes, gave him my name, but then He puts his head down and started texting in his phone while I was standing there waiting. I then said Hello are you texting because I thought maybe I missed something. He then said rudely, “ Yes I am. I’m scheduling my son’s hair cut appoin**ent if that is alright with you!” I use to work for Marriott for 15 years so I know that this was not the appropriate way to greet a customer. Very disappointing start to a otherwise great stay.

The staff was nice and professional. Hotel was clean. The only thing that I didn’t like is when I booked the room I called to make sure I could get rooms right next to each other and staff Roger assured me that it would be. When I checked in by Johnne I got two rooms but they were not next to Each other. However it was not far but it would have been nice to have the rooms directly side by side it would have elimated how Many trips walking down the hall .

Your hotel name sounded like u were near the airport—not even close. I had to get a cab both ways. No stars. Very misleading. The staff, however, were excellent. 5 stars.

Trip was good, hotel was just what we needed space wise. We used the pool our first night. Breakfast was better than most free breakfasts at other hotels.

Great staff, good location to the airport but they need a better sign to direct to their parking lot. Also the bed and pillows were terrible