애로우우드 로지 앳 브레이너드 레이크스(Arrowwood Lodge at Brainerd Lakes)

Check in almost 2hrs late spent most of these 2hrs standing in line trying to get rooms - the women’s bathroom / changing room in the water park is disgusting. The hand railing to get in/ out of lazy river is loose. No tubs have to wait to get one for slides or river. No towels in the waterpark.

Check in was suppose to be at 4:00. We could not get our room till 6:45. Sat around with 3 kids waiting. There was no more breakfast available at 8:45 am. No one kept the food up. Was only 1 yogurt and no water left. We did get 2 free pizzas but only after we complained multiple times. Swimming and staff in that area were awesome! Will never stay there again.

While we enjoyed our stay, it was unfortunate that the pool area and arcade close so early. We expected it to be open later so the children could enjoy it longer. The arcade was a fun option, but wasn’t working for hours at a time throughout our stay.

The rooms were great for my family of 6. The staff was friendly and helpful. The Waterpark was a hit for my kids ranging in ages from 5-13!

Room wasn’t clean, floor wasn’t even vacuumed, elevator was dirty, looked like it wasn’t vacuumed in months, hot tube in water park had a lot of sand and debris in it.

The rooms could use some updating. Dark rooms. The bedding could be nicer. Softer sheets and better pillows. There were asian beetles on the carpet. My granddaughter had an allergic reaction to the pool chlorine and my daughter had to go to Walmart at 10:00 at night to get her Benadryl. She has never had an issue with other pools. This hotel was not worth the price.

We were disappointed that the pool was not available. The property was comfortable and the staff was exceptional. The rooms were a bit dated.

The hotel was nice roomy and decent. One of the elevators was out, so it was difficult to go up and down. The Waterpark was dirty! Floor was gross, not enought tables. They hardly had any tubes to ride. The slide was rusty, no music or lights like it use to have. Hot tub was dirty on the bottom with sand. Only 2 lifeguards who didn't do much

There isnt enough room for my post to accurately describe our experience. I posted a google review with all the details. Long story short. Terrible expereince. The entire arcade and pool area was dirty and gross. Our room was amazing. Customer service great.