힐튼 벨파스트

真的是令人失望。先是入住時看到垃圾桶沒有清理，然後洗澡的時候，浴缸上方燈壞了，電視機遙控器後蓋脱落，用了透明膠粘，也沒粘住。其餘尚可，位置也可以，就是貝爾法斯特火車站邊上，去市中心步行也可以到。早餐不錯，品種和服務都挺好的。預訂的時候三晚是4400元，過了幾天降價到4000元了，幸好多查了一次，重新預訂，省了400元。

酒店離火車站很近，房間設施齊全，衞生也不錯

大致説來非常滿意和舒服，接待中心負責人非常熱情，我一定期待着下一次再去入住酒店，我女兒也非常高興，感覺你們給我帶來了滿意的假期

Located near to the city centre. Room was nice and spacious. It was clean in general but the kettle was rusty🤢, realised it after making coffee.

Very friendly and helpful staff. Location is good as it’s not too close to the weekend craziness of the city center which totally suited a more mature traveler such as myself.

Title: Violent Knocking on the Door at Midnight, Hotel's Handling Extremely Negligent, Zero Security Assurance Content: We had an extremely terrifying experience at this Hilton hotel: At 2:30 a.m., someone violently knocked on our door. The knocking was so intense that it kept us awake all night. What was even more infuriating was the hotel's handling of the situation. We immediately called the hotel's front desk, but the call wasn't answered right away. We had no choice but to call 999 first, and then we managed to get through to the front desk. They said they would go up to verify the situation, but after the verification, the hotel didn't contact us to explain the situation. It wasn't until we called the front desk for the second time that we were told "the situation has been verified." Throughout the process, no manager came forward to apologize or explain. The next morning, the front desk refused our reasonable request to view the surveillance footage and took no measures against the person involved (who was still staying on the same floor and very close to us, making us too scared to leave our room). Demands: 1. Request a formal apology from the hotel headquarters. 2. Refund the room charge for that night. 3. Compensate for mental distress. In conclusion, we do not recommend that you choose this Hilton hotel. This is the worst Hilton hotel we have ever stayed in.