호텔 스비제로(Hotel Chalet Svizzero)

I have already reviewed that the listing for this property was a misrepresentation by *******. My booking said this property and the room we booked was “Airconditioned” - this was FALSE. The property had heating but no cooling and we were there in one of the hottest weeks in Italy. The refrigerator in our room was defective and did not work and the manager suggested it was not his problem when we complained. The first night the front desk did not even offer a fan and we all were up almost all night and my 11 year old was feeling unwell. I will pull my business from ******* and share this misrepresentation with friends who all spend significantly on travel if someone from ******* does not have an explanation for me/ we paid almost 500€ per night for this false claim on your listing for this property.

Excellent service and staff. Everyone were forthcoming and the hospitality were on point from everyone and at all times. Highly recommend

Very nice hotel with balcony over the river and looking up to slopes and gondola. The garden patio with the same view was especially nice for sunset and a drink. Breakfast was excellent. Room was very comfortable and clean. Stylish too with reclaimed wood.

Gli arredi minimal ed il rivestimento tutto in legno grezzo richiamano molto lo stile di uno Chalet, ma l’assenza di insonorizzazione delle camere, e la maleducazione degli ospiti che trasformano corridoi in spazi dove sostare e schiamazzare, non aiutano a soggiornare confortevolmente. Personale del bar poco organizzato