GF 그란 코스타 아데헤

最高でした！

The hotel was disappointing and is not a 5 star in my opinion. The arrival receptionist provided incorrect information regarding food on Xmas day, the food across our 6 day stay was acceptable but not of a 5 star hotel standard. Pool area lovely.

The hotel is badly in need of refurbishment. The furniture in the rooms is dated and ill matching. I do not expect a 5 star hotel to have coffee making facilities which consist of a small kettle and sachets of cheap, instant coffee. With regard to this, when we arrived, those meagre facilities were not available in either of the 2 rooms we had booked. It was not until the next day that they arrived in our daughter's room. On one occasion the room was not cleaned, despite our being out for most of the day, This was only rectified after 2 phone calls to reception .In addition, the toiletries available are not up to 5 star standard The service in the hotel is far from what is expected of a 5 star hotel i.e. no turn down service, no welcoming drink(not necessarily alcoholic). The rules re sunbeds apparently forbid reserving before 10am.While I appreciate that reserving a sun bed and then disappearing for a long period of time is unacceptable, all of the 5 star hotels we have stayed in previously have allowed between 45 mins and 1 hour to allow time to have breakfast. In addition, the hotel should provide some training to the group of men who are responsible for removing the towels etc as their approach was intimidating. The mini golf course is falling to pieces and there were slug pellets within easy reach of children. In my opinion this is not a 5 star hotel.

The hotel was clean but needs a deep clean it looked tired in places. Adult only pool silly to open it at 10am! Ridiculous should be open 8.30am as should the pool bar and not 11am!! The balcony lights automatically ago off at 11pm,really poor there should be alternative light so guests can continue their evening and not have it cut short because of other guests, ITS everyone’s HOLIDAY!. Breakfast was the best part of the hotel, excellent choice. The evening entertainments was mixed from poor to bad, but the biggest issue was the seating area …..it felt like an airport departure lounge and not inviting.

Location of property is excellent.. walking distance to beach and nearby shopping mall. There is full day of activities going in the hotel which keeps the kids busy and in evening there are performers coming from outside which were excellent. We thoroughly enjoyed our stay and would recommend this hotel

Property is tired and old, badly in need of refurbishment. Tiles on stairs are broken. Lots of areas showing water leaks and damaged plaster. Check in process was confusing. Beds are uncomfortable. Sun beds are closely packed in. However buffet food was a high standard. Overall this hotel is poor value for the rates charged.

1.The room has musty smells. 2. Air condition stoped in the midnight. 3. Fire Alarm on in the morning around 5:45am and no one explained what caused on that. Being few times like this. 4. The all inclusive is not covering everything, some of the drinks still needs to pay, excluding spa services， all buffets meals but the lunch one is just so not good. The Asia meals are just not acceptable, worst than the takeaway shop in London. 5. The seaside / beach is not nearby the hotel , it takes around 15 minutes to reach to. 6. Staffs’s English is not good, can’t really communicate well. 7. The roof pool area is nice and quiet

We spent a week here AI. Enjoyed it and this is our view. So 5 star is for the facilities and they are all pretty good. Rooms are massive the bathroom alone are huge. The place is spotless and seems to be constantly cleaned and you could eat dinner off the bathroom floors. Staff in the main are helpful and willing to help, we did find if there is an error even the smallest thing its almost as if some want to have an argument about it. It was very odd, example being once waiter brought the wrong drink, not a big issue but immediately he was defensive saying it was me who had it wrong, very strange. The food AI was pretty good and wasn't bored at the end of the week and there was plenty of options. Some downside the rooms are pretty dated and shabby chic, They are big and comfortable and the bathrooms are massive but a pretty risky step into shower. They also must have got a job lot on mirrors as they are everywhere and massive. The big let down is the AC, in the rooms it is as effective as a asthmatic mouse blowing through a straw and in the common areas it is non existent. All in all we enjoyed it and would use again if in this neck of the world.

Excellent place for families. We had a wonderful time there. Staff was very friendly. The hotel has got a lot of amenities to enjoy for different age groups. Hotel activities throughout the day are fantastic. I'd highly recommend it. I'll definitely come back to this hotel. It made us feel fantastic.