익스텐디드 스테이 아메리카 애크런 코플리 웨스트(Suburban Studios Copley Akron West)

Upon check-in we received a super cute goody bag with snacks and a festive paper and pen set. We enjoyed our stay!

I want a refund, I took so many pictures of our room it’s ridiculous. I called the front desk to complain about the constant noise upstairs and the guy got so mad he stomped extra hard all night long when he walked around. I didn’t get any sleep…..

House keeping left my door open. The frount desk played dumb. But security was able to verify everything.

Bed is really uncomfortable, has plastic covering on it , blankets very thin barely there , terrible smell in hallways and loud neighbors upstairs, old and outdated furniture , ripped coaches .. would not stay there ever again …

I've stayed in plenty of cheap hotels but this one takes the cake for worst room. The staff was nice enough, and the hotel appears fine from the outside. Aside from that, the room was just nasty. Upon exiting the elevator on the 3rd floor, I was smacked with one the most foul odors I've every encountered, a mysterious combination of rotting fish, burnt hair, and musty funk. My room had brown splatters on the wall, a trail of blood stains between the bed and bathroom, and everything in the kitchen was grimey and sticky (room 312 if anyone want to clean it). The beds had vinyl mattress covers but still smelled like urine. Other issue beyond the hotel's control include loud arguments between guests and screaming children going late into the night. I didn't bother complaining to staff, I just checked out the next day.

Dirty!!!! So dirty. The hallways smelled of dog poop. The room reeked of cigarette smoke. It was worse in our room than in the hallways. Me reserved and paid for a double bed room and only got a queen bed. I had to sleep on the couch. Tge hida bed had no sheets and bugs. There was half eatten food in tge fridge. This place was gross.

Room smelled like urine and wet dog...i get the pet friendly...but when brought to the attention of staff a simple apology would have went a long way...fire alarm went off in the middle of the night...no explanation was provided other than "it's not a real fire" there was a dark stain on the matress visible from the mattress cover...was just shooed away and told it was an old coffee or pop stain..

Dirty everywhere, smelled and poor air quality everywhere. Couldn't stay.

Musty odor in tiny lobby. Large stain in carpet of room. Elevator was not working and was told it would be down our whole stay (week) and the room we were assigned was on the third floor. Although the young man at the front desk was willing to help unload our things, I couldn’t image him being available the entire time. I was out of breath just to preview the room (which was unacceptable) and would not want to do steps several times a day on hot days we were having at the time. Hotel was farther out than I thought. In my opinion, the whole place needs major, major renovation inside! We left immediately!!! Thankfully, Orbitz helped us find a much better place to stay-whew!!!!!