This hotel is advertised as a luxury boutique hotel but little to nothing about it is luxury. The check-in experience was terrible, there is no front desk, you check in at the bar, and when asked why our room didn’t include the seating area it said in the website (and *******) it included, the staff answer was that she wasn’t the one that took the photos for the website - with quite a bad attitude. There was no inclination to help or accommodate. Also - the beds are uncomfortable and incredibly hard. It’s barely a mattress, more like a thin cot.
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