알파 소버린 호텔(Sovereign on the Gold Coast)

Reception 職員有午膳時間，在該時段沒有人在recption當值協助 check in 或行李寄存， 要入住的旅客等候職員午膳回來才有服務，浪費旅客的時間！！ 房價租金 完全不包括每日一般的房內清潔服務 及 更換毛巾， 所有一般的清潔服務 及 更換毛巾都需要額外收費， 而且收費也算昂貴。 這兩種遭遇及對待 在訂房的資料中並沒有說明， 都是我遊歷 歐洲 亞洲 美國 澳洲 多個國家／城市以來第一次。 房間很細很迫， 房內走路的空間根本只能容納一個人走動。 當初 被這個酒店漂亮偌大的泳池相片吸引而入住， 但入住後體驗不滿意。

The room is tired. No glasses, or paper cups, and definitely no tea or coffee or kettle, or little fridge. Rooms are cheap compared with other nearby accommodation, so popular with backpackers. Bedding had the subtle smell of stale smoke. Also security deposit cam only be visa or Mastercard, no cash or amex, and if using a debit card, cash taken out. $200 for a night's stay of $150. A bit worrying since the rooms are not in the newest condition to start so you wonder if you'll get your money back. At check out told it will take 7 days!!!

Room was clean, staff was very friendly. Not far from tram station and walking distance to the beach. Bottle shop and convenience store is right next to the tram station. I had great experience during my stay. I would stay there again.

房間寬敞明亮，環境優美，飯店位置好，有泳池可游泳。

As my first experience staying at a hotel as a young adult with my partner I have to say I'm really disappointed. Room was a decent size but that was all. Looked nothing like photos online. Kitchen? A tiny bench with a tap that makes water go all over the bench when you turn it on. Was no oven or stove to cook anything and there was cocroches in the microwaveand cupboards. Bathroom was supposed to be private along with the toilet but they where joined and the shower was in the bath that was tiny especially for a hotel. The toilet did not flush properly. Was nothing to watch in the room as the TV was broken. You had to go all the was down to reception to ask for anything as there was no phone. When confronting the desk about the cocroches in our room we where questioned "are you Australian!?" Which is shocking. Was told the maintenance guy would come and fix it at 6, went to cavil ave and came back at 6:10 to find reception shut. Definitely would not recommend!

Excelente ubicación. Habitación muy cómoda con hervidor, frigobar y utencillos como para comer en la habitación.

The hotel is very near to the G link station, only 3-min's walk. The room is clean and spacious. I will stay here again if I visit Gold Coast next time.