랩소디 리조트(Rhapsody Resort - Official)

Not directly in Surfers but an easy walk! Nice big apartment. Also not a loud area either and right next to tram station. Friendly reception and amazing facilities like the gym and spa. A little disappointing to find out we had to pay for towel change but

Location is near to surfer paradise north tram station. Nice ocean view. 1 aircon was leaking, the other aircon had noises. Housekeeping didn't turn up, we stayed for 7 nights. Dish washing detergent and sponge were not provided, we are unable to wash utensils at the kitchen. The dishwasher does not get the utensils clean...

Everything was very good. Location fantastic. Roo View was awesome. Is my 3rd time staying here. Will surly be bank again.

小朋友入住後一晚後發現有昆蟲咬腳同面， 前台話因為澳洲多昆蟲，是的，但我幫小朋友沖涼時根本就沒有發現，睡醒了就有叮過痕跡 而且他們是用兩塊布包住張被，而唔用被袋，被芯酒店不會換，因為兩塊布的關系，被芯是就一定會接觸到及不固定，感覺唔係太好 就算你講出你嘅問題， 其實職員都不會理你，預定時不要期望有什麼服務 再者預訂時是全海景， 去到取房時是城市景只有房一角有海景，問職員， 他們回應是不保證的，但海景房價錢是貴很多，既然不能保證為什麼要賣海景房價錢 相片跟現實不符是明白的,但也不要相差太遠吧

服務態度很一般，前台愛答不理，房間還可以位置也可以，離海邊也很近，但是烘乾機壞的跟前台説了三次也沒人修。希望好的服務態度的避雷.

The hotel looks and feels rather old and battered. The guests are offered regular keys instead of keycards. The walls and the doors (including the apartment main door) are so thin that I could hear all the time. Heard some people shouting in the hallways at night as well. In general, I just didn't feel safe at this hotel as a solo female traveller.

The view was good from even level 10. The only issues are 1. The maintenance of the room facilities seems to be less proactive. When we checked in, the door lock plate on the side of the door was already half falling. There was a crack on the second bath room shower head. The wifi never worked with the pin provided. The living room aircon got the guiding plate dangling. The battery door of the main bedroom TV remote control was falling off. The sink was blocked in the main bathroom. 2. The resort got a “no room service on Sunday unless you book it the day before” policy. We checked in on Saturday but no one asked us if we wanted room service on Sunday upon checking in.

お部屋からの景色が良くて、朝食をベランダに出て食べました！ 41階のデッキからの夜景がとても綺麗でした！！ お部屋も綺麗でしたが、なぜか2日目にお部屋の掃除がされていなくて、タオルをフロントにもらいに行かないといけませんでした… そこだけが残念でした！ フロントのスタッフさん達は明るくて良い方達でした！