스프링힐 스위트 바이 메리어트 샬럿 콩코드 밀스 스피드웨이(SpringHill Suites Charlotte Concord Mills/Speedway)

Three star hotel but things are new , breakfast is provided, location is good

Mary Rose greeted me at the front desk. She was so kind and friendly. She helped me make sure the end of my daughter's birthday was perfect.

From the first phone conversations, check in procedure and breakfast lady, everyone we've met were really nice. They actually care about the guest. The only thing was they said the pool was heated but it's not really warm. It could've been warmer. But our kids had fun swimming nonetheless. For the location and price point its definitely worth it.

We love Springhill Suites and whenever we have the opportunity to stay in one we do. Clean, comfortable, microwave and refrigerator, hot breakfast. You can’t go wrong.

The room my family stayed in the bed was not made upon arrival and there was a stain on the couch. My room the TV didn’t work and when we had a staff member come to help they were only able to get one channel to work.

This was our 7th year staying at this hotel and this was by far the most disappointing we have experienced. Our shower leaked all over the floor every time we took a shower. The breakfast food was the same every day, eggs, bacon, sausage and a waffle maker. No potatoes and it never changed. Our last day the tv started to get very static. The layout of the room was not as comfortable as we have had before. We had a sofa but it was right in front of the beds. We have had a sofa before that was more of a living room separated by a wall to the beds. Overall it was a very disappointing experience which I had come to expect better from this hotel.

Came for the Queen city car show. The main reason for staying at this hotel was the location. Great location to the show site and for food. But this hotel is really nice. Well maintained and friendly staff. Decent breakfast also.

The room was clean especially the bathroom, guest services was very friendly and overall a good stay

Hotel is in a great location and staff is so helpful, can’t say enough about them. The room felt smaller then what I was expecting but overall we were happy with our stay.