AC 호텔 바이 메리어트 콜럼버스 다운타운(AC Hotel Columbus Downtown, Oh)

4th time there since it opened. Very chic and cool hotel. Parking a car battery free recharge are major bonuses. Lovely front desk staff.

The breakfast buffet was never replenished, and no one around to assist. Additionally, the fancy coffee maker was there without instructions. Again I spent 10 minutes trying to make coffee, and no one around to assist. This is unacceptable food service for a hotel. When I did ask for a spoon, yogurt, etc., I was told "we're working on that" yet nothing was replenished.

Desk Staff and valet staff were great! The maid service was terrible! We stayed 3 nights and She emptied the trash 1 day and left the cans in the center of the room, didn’t make the beds nor replace coffee, sugar, toiletries etc. We retrieved our own towels and other items the remaining 2 days and emptied our trash into shopping bags we had in our room.

Very clean hotel and excellent customer service. Check in was convenient. Close to the convention center and restaurants.

Everything was good except it would’ve been nice to opt out of valet parking as the parking lot was right there and would’ve been easy to park myself

Was in town for four days on a business trip. Service was outstanding. Concession costs are fairly reasonable, and the hotel is near everything. Had a great stay.

Great staff- friendly and efficient. The location was close to restaurants, bars, and the arena. The hotel was clean, and new. The roof top restaurant/bar has great views and food/drink. We’ll be back. Thanks

Very nice. Walking distance to arena. Only downside is the legal marijana and strong odor in hallway.

Awesome place is so clean !! Minutes walk to where you need to go !! There is valet parking but also parking garages and spots very near by !