Extended Stay America Suites - Lancaster County

Very nice the staff was very helpful, The only disappoin**ent was that they don't serve breakfast except on weekends,. I would stay there again.

Room was to be a non-smoking room but the hallways and the room smell like musky cigarettes. The room had cigarette burns in the carpet and the air vents in the room were gross. I would like a refund for this stay it was a horrible experience. My family had to sleep fully clothed as that’s how dirty it felt. Unfortunately, there was nothing else available in the area to leave the hotel

The place was nice and somewhat clean, unfortunately we notice areas of the room with pet hair and my wife end up having an allergic rash all over her body. We had pet hair all over our bags and in the sofa bed.

Our room was not ready. Dishes still in dishwasher. Spilled sticky drink on small table top. No remote or TV listings in room. Someone forgot to come back and finish the room.

The price of this hotel was so extremely reasonable for what it offers, we came for a concert at American music theatre, it was 20 mins away, I was pleased with everything, even the the fact the room had an efficiency kitchen, the only negative at all, was the bathroom was very cold, I had read some bad reviews and I was nervous, didn’t experience any of the negatives mentioned, highly recommend

Staff was friendly and welcoming. Room was slightly smaller than we expected, but had most of what we needed for our stay. Property overall could use some updating, aside from the bathroom, which was nice and seemed to have been updated recently. I love that this place allows pet so we were able to bring our 2 cats with us to visit family and friends.

Room was roomy, clean and bed comfortable. Front desk attendant very nice and efficient.

Real nice hotel not flexible on check in hotel not real busy but wouldn't let check in early

I did not like that the staff smoked at the rear of the building right outside the entrance door. Smoke came into the lobby. My friends were visiting and we were playing cards and I am extremely allergic to any type of smoke. I smelled just inside the front door when I first arrived at the hotel. I smelled smoke inside the elevator too. Very disgusting. I was planning to extend my stay because I liked my suite and it was very convenient for me.