베스트 웨스턴 엘욘 콜롬보

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베스트 웨스턴 엘욘 콜롬보

Baseline Road, 102A Kirulapone Ave, Colombo 05, 00500 콜롬보, 서부 주, 스리랑카호텔정보 보기
베스트 웨스턴 엘욘 콜롬보
베스트 웨스턴 엘욘 콜롬보베스트 웨스턴 엘욘 콜롬보베스트 웨스턴 엘욘 콜롬보
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베스트 웨스턴 엘욘 콜롬보 리뷰

3.9/5
좋음
리뷰 52개
실제 투숙객 리뷰
위치3.9
시설3.9
서비스4.0
청결도3.9
검색 조건:
정렬 기준:
모든 리뷰(52)
높은 평점 리뷰(49)
사진/동영상 리뷰(5)
평점 낮은 리뷰(2)
익명 사용자
디럭스룸 킹 침대 1개
투숙일: 2023년 12월
친구와 여행
리뷰 6개
5.0/5
강력 추천
작성일: 2024년2월4일
Good location, helpful staff, closed to town, not very crowded, easy to get cars going outside, recommend to any people
번역
parasmith
프리미어 트윈룸
투숙일: 2023년 3월
개인
리뷰 21개
4.2/5
아주 좋음
작성일: 2023년4월7일
Breakfast not available ..optional al la carte
번역
Janice
싱글 침대 2개, 비흡연, 디럭스 룸, 평면 스크린 tv, 룸 내 금고, 와이파이, 커피 및 차 메이커
투숙일: 2024년 6월
커플
리뷰 21개
1.0/5
작성일: 2024년7월19일
完全不推薦 味道濃郁 破舊 臟亂差 枕套一看就是沒換過 褶皺上面不知道是蚊子血還是什麼血跡 下飛機看圖片乾淨定了兩天 490多定的 以為最少會乾淨 先湊合兩天 沒想到差的難以想象 床單被套洗不出來的那種黑 根本拍照拍不出來 有破洞的床單下面直接接觸發黃髮黑 全是碎渣皮屑的破舊床墊子 睡得全身發癢 洗個澡吧 浴巾一塊黑 一塊黃 也不知道是什麼 這輩子沒住過這種酒店 設施古老破舊 東西發黃就算了 主要是不乾淨 牆體多處發黴 新國家半夜搬酒店害怕 將就一晚第二天搬走 第二天的房費還不給我退 有一條洗了沒乾的沙灘褲掛在櫃子裏 找攜程找回 酒店説沒有 東西不值錢 性質很惡劣
번역
LiuziLiu Zi
디럭스룸 킹 침대 1개
투숙일: 2024년 6월
출장
리뷰 11개
4.5/5
훌륭함
작성일: 2024년7월11일
服務特別好，設施比較老，國內三星水平。適合商務出差，樓頂酒吧好評。
번역
리뷰어
스탠다드룸
투숙일: 2024년 8월
출장
리뷰 5개
4.2/5
아주 좋음
작성일: 2024년9월13일
出差的便捷酒店，服務員熱情周到，Nisantha，Lakmal 和 Wijeweer 幫助晚上深夜拿行李和打掃衞生。經濟不好，感覺人來的也不多
번역
익명 사용자
프리미어 더블룸
투숙일: 2023년 11월
출장
리뷰 91개
5.0/5
강력 추천
작성일: 2023년12월13일
還行。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。
번역
리뷰어
디럭스룸 킹 침대 1개
투숙일: 2023년 12월
커플
리뷰 3개
4.0/5
아주 좋음
작성일: 2024년2월2일
Bien petit déjeuner bien
번역
리뷰어
디럭스룸 킹 침대 1개
투숙일: 2023년 11월
출장
리뷰 54개
3.5/5
작성일: 2024년1월8일
房間比較舊，床品比較舊，性價比很差。
번역
Pianistto
디럭스룸 킹 침대 1개
투숙일: 2024년 5월
개인
리뷰 20개
4.0/5
아주 좋음
작성일: 2024년9월19일
總的來説還行吧
번역
리뷰어
투숙일: 2023년 3월
출장
리뷰 2개
4.0/5
아주 좋음
작성일: 2023년4월18일
所有房間都不能吸煙，窗户是封閉式的。地理位置很一般。
번역
리뷰어
투숙일: 2024년 11월
기타
4.0/5
아주 좋음
작성일: 2024년12월21일
Comfortable hotel with great staff! Great price as well. For me the location was convenient and great access to what I had to do. Highly recommend the Best Western Elyon, Colombo in Sri Lanka. Enjoyed the Vu which is a rooftop bar and grill. Choice stay.
번역
Menuka I
투숙일: 2024년 4월
커플
3.0/5
작성일: 2024년5월19일
I recently stayed at the Best Western Colombo and had a mixed experience. The room was comfortable, and the lobby manager was very humble, but I faced a significant billing issue with room service. I ordered two brownies for dessert, listed at 850 LKR each on the menu and confirmed via phone. However, I was shocked to find I was charged 1540 LKR each instead. This unexpected charge doubled my total bill to 4156 LKR instead of the anticipated 2000 LKR. Initially, this experience made me want to give a 1-star review. However, the lobby manager's sincere efforts to apologize and explain the situation changed my mind to a 3-star review. Despite his efforts, the system issues prevented him from reversing the charge, and I ended up paying an unrealistic amount. While I appreciate the room comfort and the Lobby manager's dedication, this billing discrepancy has made me question whether I would choose this hotel again, even though I have chosen this location several times before. I hope management addresses such issues in the future.
번역
숙소 답변: Dear Mr. Menuka, We're genuinely sorry to hear about the billing discrepancy you experienced during your recent stay at Best Western Colombo. Your comfort and satisfaction are our utmost priorities, and we regret any inconvenience caused. Your feedback is incredibly valuable to us, and we want to assure you that we take concerns like this very seriously. We'd like to clarify that we have two separate menus for room service and restaurant dining, and we apologize for any confusion this may have caused. Rest assured, we will review our billing procedures to ensure such discrepancies are promptly addressed and prevented in the future. We truly appreciate your acknowledgment of the comfort of your room and the efforts of our lobby manager. We understand the frustration this situation may have caused, and we're committed to making it right for you. As a gesture of our sincere apology, we'd like to invite you for a complimentary cup of tea during your next visit to Best Western Colombo. It would be our pleasure to demonstrate our commitment to providing you with a seamless and enjoyable experience. Once again, thank you for bringing this matter to our attention, and we look forward to the opportunity to welcome you back and exceed your expectations in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly. Best Regards
HMB H
투숙일: 2024년 10월
출장
5.0/5
강력 추천
작성일: 2024년11월16일
Devmini was excellent! They handled a last minute reservation well I am glad we chose best western The overall cleanliness and attention to detail throughout the property made me feel at ease. It’s clear the staff take pride in maintaining high standards. Whether you’re traveling for business or leisure, I highly recommend this Best Western. It’s a fantastic balance of value, comfort, and excellent service
번역
숙소 답변: Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Mickrantha Mirando Front Office Manager Best Western Elyon Colombo
Inspire46983737446
투숙일: 2024년 10월
출장
4.0/5
아주 좋음
작성일: 2024년11월1일
Mr . Nipuna infore he nice and service mind Staff all have service mind Good if we will go to srilaka we select best western elyon hotel in Columbo again And recommend with my friend and family Location it comfortable Uber use to easy very happy
번역
숙소 답변: Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Mickrantha Mirando Front Office Manager Best Western Elyon Colombo
Aline B
투숙일: 2024년 9월
친구와 여행
3.0/5
작성일: 2024년10월13일
The service was great at best Western Hotel elyon. Good Hotel, good breakfast and great location especially to visit Lanka hospital. Mr. G.Dilshan the senior receptionist was always willing to help and support us during our stay. Mr. Wijeeweera the bell boy was so welcoming and always helpful.
번역
숙소 답변: Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Mickrantha Mirando Front Office Manager Best Western Elyon Colombo