람코타 호텔 - 워터타운(Ramkota Hotel Watertown)

Disappointed we were not told the pool was not working properly & either was the hot tub, we could not use at all

The hotel was just okay. The room was incredibly small with windows that looked it a random hallway. No windows to the outside. The bed was very firm. Breakfast was meh. Not a lot of options.

Bed was very firm and not comfortable for me. Allows pets so expect to hear barking throughout your stay, was woken up multiple times. Breakfast was disappointing, nothing prepared fresh. Highlight was breakfast sandwich from fridge I microwaved, they did have grated cheese sitting out to put on sandwich...? Not even slices, lol. Juice in boxes had off taste.

I had two rooms booked yesterday but we had an emergency on the road so we were unable keep our reservation. I called the hotel and they would have made an exception and refunded my money. I will never use ******* again, best to book directly through the hotel as they would have refunded me.

Very average and small rooms different from the pictures shown. No elevator and quite a confusing layout of rooms. Multiple very noisy vending machines along the corridors too.

Very disappointed in the breakfast selection. For this price I expected some hot choices. Not even toaster waffles. Water pressure in shower was not good either and apparently even though checkout is 11, we were advised that the water would be turned off at 9am for repairs. Just not a pleasant stay for us. Won't stay again.

The breakfast here was wonderful - I didn't expect an event hotel to do such a good continental spread. The room was comfortable. We did have an issue with the bathroom door, though. It was a sliding barn door and it didn't lock, so it was hard to maintain any degree of privacy especially because we were traveling with a toddler who thought it was really fun to open and close the door.

I am more and more surprised by the places with no elevator. So when we get there we have to request ground floor. Just because someone uses crutches doesn't mean they want a handicap room, but that's where they put you if you tell them we can't do stairs.

Our room was dark dirty and gross. I cleaned the bathroom before we could use it, still drink splatters on door frame and down door. Stains on the sheets. No usb charger plugs, there was however a phone jack plug in case we were carrying a land line. Asked where to charge and was pointed to a common area. Guest next door had ******* in and out all night and morning. and then loudly called his wife and told her he slept great! Breakfast was a joke!! Not one hot item offered. This is a very dated and dirty facility. Don't know if i have ever been this disappointed. Even when I went to desk for a receipt and stated that this was a very disappointing stay the front desk supervisor just looked at me. Not one word! No questions, no apologies, No anything! Just looked at me! I will spread the word!