Jennifer
2023년 6월 23일
Since I only have a limited number of characters, I will use succinct bullet points
- the internet did not work the entire time I was there, and I had to use my personal hotspot
- the air conditioner did not cool my room - so much so that my son slept on the floor next to the a/c unit, trying to get cool
- the clerk working the desk when I checked in used as few words as possible (saying the bistro was open 6:30-9:30) yet failed to say that was 9:30am and thus negatively impacted my meal plan for the day
- as I was working in my room the morning I planned to leave, three housekeeping employees knocked on my door to ask me when I was planning to leave
- after bringing my issues to the attention of the front desk clerk, the manager was made aware of what happened and didn't bother to talk to me about it
- the lobby was pretty but the sofa cushions were tired and worn out
- this Courtyard is next door to another, much newer hotel, and I wished we were at the other one
This may have been one of my worst Courtyard experiences. We like to stay at Courtyards because of the consistency but this one was a disappointment. We hope our son will attend ACU and plan to stay somewhere else.
번역