포 포인츠 바이 쉐라톤 리치몬드(Four Points by Sheraton Richmond)

Stay was fine no complaints.

The employees there are super nice and know what they’re doing. The check in and check out process was easy and fast. The room was clean and well-stocked with what we needed. We love this hotel and it’s location!

From the start this was a great stay. The staff was extremely helpful and friendly. The property was clean and well maintained. It was quiet abs relaxing. The bed was actually comfortable not hard like other places.

I liked everything about this hotel from the greeting of the front desk staff to everything

The hotel was nice. Front desk was great.i tipped the cleaning crew 2 days in a row and theynever cleaned my room.

Honestly your front desk staff was most impressive. Some of the best I have come across in a year

It was most definitely a good stay even though they had me on the second floor which is the pet floor . But the room a bed was a 10 on a 1-10 scale . I would stay again .

Toilet was leaking , tv had a lot of Pixels and buffering problems , my bill shows $225.58 my charge card shows charges at $281.30 . The front desk was not very polite it was like she was doing me a favor checking us in. Did not feel welcomed as a guest. It has been several years since we had stayed at this hotel and the kindness we had back then was not here this time. I will not be making another trip to Richmond and staying at this hotel. Sad and disappointed Stephen Haemker

I was laying in bed and I saw something in the bed. I thought it might be a moth or I might be seeing things, but when I went to look closer a huge roach was running toward me! I jumped out of bed, called the front desk to tell them, packed my bags and left.