This hotel was a nightmare! The only reason I gave it one star was because I couldn't leave it blank. The cleanliness was subpar. There was residue from the last guests still present on the toilet. Do with that what you may. I had to ask repeatedly for clean towels and waited all day on the ones I received. Other hotel guests were very loud and obnoxious, but nothing was ever done to make them be quiet. I understand that an entire baseball league was staying there for a tournament, but we were made to feel as though our peace and quiet and satisfaction did not matter. The staff was friendly and most of them were working exhaustively because apparently they were overbooked. That explains the not- so- clean room and the wait on the towels. Sadly, there is no reason for the staff's lack of concern for our well being or satisfaction. After speaking with other guests, I learned that several were compensated for their dissatisfaction, but I never was. I was moved to the other side of the hallway after the first night because the baseball players were given basketballs and other sports equipment (by the hotel!!) to use in the interior courtyard. When a basketball hit our balcony door, I asked to be moved. This was by far our worst out- of- town hotel stay. Hopefully, we will look back on it someday and laugh. So far, I'm still outraged by the lack of concern given to us by the hotel staff.
98개의 리뷰