캔들우드 스위트 세이프티 하버 - 클리어워터 노스이스트, IHG 호텔(Candlewood Suites Safety Harbor - Clearwater NE)

While researching hotels, I visited this property a month before my arrival to make sure the accommodation would work for my purposes. At that time, I was shown a specific layout for the 1 bedroom queen beds configuration. The front desk attendant specified the description of the room that I should book when I made the reservation. I made the reservation based on their information and the room I was shown. A month later when I check in, I am given a room half the size of the one I was shown. I tell the front desk that it was not what I was told and I am unhappy with the room and I need the bigger room. The gas let me and told me that they had already given me the biggest room they had. I'm not kidding when it was literally half the size of the one I previewed. I walked the front desk attendance to the door of the room I was shown and was assured that those rooms are the same size and they couldn't be shown to me at that time because they were occupied. I had to cancel most of the event I had planned due to lack of space and lost revenue I would have earned giving a workshop to paying pupils. Complete bait and switch. Avoid this property.

The air conditioning in my room did not cool well at night because it was hot.. For everything else very good, excellent location, excellent cleanliness, very good staff, very good pool etc.

Location perfect around restaurant,stores looking to stay a week and want to make meals this is a great Hotel with Kitchen in room Great just need a pool cleaner around clock… I’ll stay again thank you

Nice location close to grocery store, pharmacy, and food options. Decent amount of parking. Room was big, spacious, and clean. Only issue we experienced was our room was directly next to the elevator, so several times throughout the night we were woken up by the noises of the elevator & people entering it, but otherwise it was a nice place to stay.

No breakfast but rooms have a kitchen. Pool is outside and much smaller than I expected but staff very nice and hotel very clean. I would definitely stay at that hotel again.

Staff is very friendly. Room was clean and very neat. Bathroom was spotless.

We enjoyed our stay very much. I actually like the fact they don't enter your room to make the bed and change linens unless you request it.

The staff was very friendly and courteous. The hotel is located very close to several restaurants and a grocery store which is great since there is a refrigerator and and a stove to cook. The only things we noticed that could have been fixed were that the toilet rocked a little, the overhead light in the bottom of the microwave needed replacing as it did not light up and there was a roach that we found crawling on the floor. Other than that we thoroughly enjoyed our stay and would gladly stay there again in the future as well as recommend to others.

Our room was comfortable and appropriately sized for two people. There are a few restaurants within walking distance that are quite good. There were a couple of maintenance items that we told the hotel about at checkout. It was easy for us to work around them and we didn't want to change rooms.