선카디아 리조트 - 데스티네이션 바이 하얏트 레지던스(Suncadia Resort)

We have taken our boys to Suncadia through the years as they were growing up. We haven’t been there for four years and my, things have changed. They had the restaurant closed for renovations, so the lobby area, which used to be beautiful and boast a great place to sit with a drink (hot chocolate for the boys!) was drastically affected. I was sad we did not know of this when booking. Especially since we went over Presidents’ Day weekend and expected to relax on property. Nothing was really open around Suncadia. Overall, it was a disappointing stay and everywhere seemed ran down. Will not be going back again.

Quiet, cozy, stylish (in the good sense of the word) Europe. The rooms are very comfortable, everything is chosen with taste. When you are there, you want to move slowly, breathe deeply and smile.

The hotel was under construction and had no restaurant or lobby They nickle and dimed for every activity

Our stay Was absolutely amazing, the staff was helpful and very attentive. I liked how it wasnt too busy...

I stayed at the Inn. What a beautiful place to stay! I had a view of the water and the mountains. (Golf view)Great room with fireplace. Really eye catching . Very nicley set up. Deck off of my room. It was raining so I enjoyed the view from my room with lots of windows, pretty private. I actually perfer this view than the resort-river view.

The lodge is under renovation, which this was not disclosed upon reservation. The main restaurant was not open for dinner; we had to order room service which came 30 mins late with cold food due to the staff being overwhelmed. Additionally, a water main broke, which resulted in all guests being evacuated from the lodge around 10pm for 30 minutes to wait outside in below freezing weather. Management never addressed this issue with us or provided any apology or compensation. Following the broken water pipe, we never had proper hot water in our room for the remainder of our stay.

Shower curtain with mold all over it, towels left out all over pool area frozen to the ground, dangerous, no where to walk bc it’s icy, no microwave or fridge in room even tho that was promised. 2 large containers of hot chocolate empty, so we had noting to drink while waiting hours for a room, and it’s dark outside. Waited 4 hours after check in time to get a room. Chaotic and crazy in the lobby. Jets broken on hot tub but you don’t know until you go out there in 1 degree weather.

We really liked the surrounding area and outdoor recreation options. However, check-in was long and our room was not ready and available until 5:50. Also, our dinner, in the dining room, was sub-optimal, there was just no taste to the dish. Our breakfast, in the dining room, was excellent! Not sure what the difference was.

Broken elevator, long waits. Pool doesn’t open for kids til 10am. There was a bandaid in the steam room and pool area was dirty.