클라크스빌 Kopp's Lakes 근처 호텔

온라인으로 성인 4 명을위한 2 개의 방이있는 스위트를 예약했을 때 아무런 문제가 없었지만 체크인하러 갔을 때 방은 성인 3 명만이라고 들었습니다. 성인 중 한 명은 일해야하고 우리와 함께 할 수 없었기 때문에 아무 말도하지 않았습니다. 나에게 그것은 잘못되었다. 방이 성인 3 명만이라면 온라인으로 예약 할 수 없었을 것입니다. 다른 성인이 왔을 경우 두 개의 방을 가져야 했습니까? 두 개의 방과 에어컨이 소파 지역에 있기 때문에 소파 지역에서는 매우 추웠지만 뒷 침실에 공기를 얻기 위해 작은 통풍구가 있었기 때문에 거기에서 따뜻할 것입니다. 모두가 편안하게 지낼 수있는 온도를 조절할 방법이 없습니다. 따라서 끌어 당기 소파에서 잤던 사람은 얼어 붙었으므로 침실의 사람들은 땀을 흘리지 않았습니다. 침대는 매우 불편했습니다. 얼음 / 스낵 지역은 온도 조절이 아니므로 매우 뜨거웠습니다 !! 당신이 걸어 들어갈 때 숨을 쉬는 것처럼. 우리가 방에 대해 좋아하는 것은 의자가 얼룩 져 청소를 사용할 수 있었지만 큰 냉장고와 큰 테이블이있는 넓은 주방 공간이었습니다. 작은 허영 지역과 멋진 크기의 옷장이있는 매우 넓은 침실 공간. 조용하고 다른 손님의 말을 듣지 못했습니다. 의자의 얼룩 외에도 모두 깨끗해 보였습니다. 우리는 방의 크기를 좋아했지만 불편하고 침실의 온도를 조절할 수 없기 때문에 캔들우드에 다시 머물지 않을 것입니다.

Hello, my name is Kimberly Grable and I am a Travel Advisor. I was in Louisville, Kentucky for a baseball tournament that was at Spalding University. I travel at least three weekends a month for either business or family events. With me on this trip was my daughter who is 12 yrs old. We stayed in a non-smoking two queen bed room. Upon checking in we walked in to see the front desk lady leaned over the counter on her personal cellphone. The lobby area was just a few tables and chairs used for breakfast and then a few chairs by the TV. It wasn't very inviting as everything was crowded and in one area. Nothing like the website shows. I processed to check in and was told a completely different amount than my email from when I reserved the room. That lady didn't say a word just walked away and another lady came to take care of it. After showing my emails, which she said was a receipt from something else (even thought it showed the name of the hotel and dates) I got charged the current rate not the rate on my email. I asked about my discounts and was told that you couldn't use discounts since I was a reward member. I asked about my travel agent information and she said yes it was reserved by Magical Vacation but that doesn't matter!!! Very unprofessional and rude from both Front Desk ladies, and when I asked for the business card of the manager she stated here I'll give you mine and the managers, I'm the front desk manager!!!! Both names on the card was Shannon. We received our room keys and room number 423 and got on the elevator to go to the room. Entering the room it had a musky smell and you could tell it wasn't recently cleaned. The room was plain and no decorations but two pictures. The bathroom was ok, no blow dryer like stated on website and the cleanness of the tub was half done ( you could see the ring mark and there was hair on the shower curtain. The room had a small TV, microwave, and refrigerator. We could not use the thermostat due to it being broken, and the main unit made loud noises when turned on. The one bed had hair on it and sheets didn't look or smell clean. Both beds was very uncomfortable and you could feel the springs in them. You could hear every little noise from the hallway and outside, not a quite hotel. The breakfast was nothing like stated on the website!!! There was just a few choices and no fruit besides apples. An older lady was working the breakfast area and made rude comments to many guests like if you aren't going to eat it don't take it, or that's not how you do it!!! Very unprofessional and uncalled for. I noticed at least 6 guests walk away with no breakfast and complaining about it. There was a younger lady named Izzy who did show respect and asked how our stay was and thanks for coming but that was it. I have to say that this stay was one of the worse Hampton Inn's that I've been at. I definitely will not be staying here again. Yes it is by Interstate 65 but hard to get to and leave from. I hope this review

We got there early front desk said room was not ready come back in 30 minutes. No big deal right? Got back an hour later she said yes room is ready but that’s an extra 25$ ??? Really, no thanks I’ll wait another Hr till 3:30 haha wow. Then room smelled like smoke from employees / guests smoking outside and air conditioner pulling it in the room. Security lock and chain broken / missing. Couldn’t move us to another room because they just moved someone else out of that one for other issues. Breakfast food was good but the lady was rude, dirty, lazy. Counters were dirty. No decaf coffee. Juices were empty accept one day we had orange juice. Was told not to use one of the trash cans because she just emptied it and didn’t want to do it again. 😳 really? Needs new management!!! Outside looks very nice. Just don’t go in.

훌륭한 위치 - 깨끗하고 편안한 객실 - 직원들은 나에게 근처에 레스토랑을 추천할 만큼 충분히 친절했습니다. 매우 저렴하고 최근에 개조된 것 같습니다. 그들은 또한 내가 uhual을 가지고 있었기 때문에 트럭 주차가 있습니다. 그것은 나에게 잘 작동했습니다. 깨끗한 방을 위해 모텔 6 감사합니다

생명 축제보다 더 큰 소리로 거기에있었습니다. 그것은 온 가족을위한 폭발이었다. 축제에서 7-15 분 거리에 있으며 어느 곳으로도 쉽게 갈 수 없었습니다. 항상 입구 4 줄로 이동하여 주차를 빠르게하십시오. 축제까지 조금만 걸어 가면 다른 입구에서 들어오는 교통량에서 약 45 분 정도 기다리는 것을 고려하면 거기에 도착하는 데 오래 걸리지 않을 것입니다.