카사블랑카 리조트 & 카지노(CasaBlanca Resort and Casino)

체크인은 빨랐고 직원들은 친절했습니다. 방은 가장 깨끗하지 않았습니다. 욕실 바닥에는 머리카락이 있었고 방 바닥에는 색종이 조각이 있었고 쓸어내지 않은 욕실도 있었습니다. 화장실에도 빨래가 없었어요. 이번이 두 번째로 이곳에 왔고 첫 번째 숙박보다 별로 나아지지 않았습니다.

Sheets/towels had holes in them, floor looked like it has never been vacuumed, hair in the bathroom, plug ins for electronics are behind bed and impossible to get to. On arrival, checkin was wearing a mask then blew his nose and handed me my card back without sanitizing. The place smelled of cigarette smoke and it was overpowering. Had to move rooms to try and escape it as even non-smoking rooms smelled of smoke.

Our only complaint is lack of plug-ins by bed stand. Had to unplug either clock or lamp to plug in my sleep apnea machine. Also usually recharge iPad and phone and like them on the night stand.

Let’s just say, never again. Had a great lunch (food and server), figured dinner would be good - ****** (food and server). No coffee in room (not even a 2-cup), bathroom floor was sticky, a/c unit sounded like a train coming in the window (and we were on the 9th floor!). Gaming was worse than dinner. Had about 30 minutes of fun for 6 hours. When 20 free spins gets you a $3.80 win, .88 bet…something is wrong. Great live band though at the bar.

Our room was on first floor rm 1049. The bed was comfortable but the flood light was so bright outside our window. For some reason, there is no curtain or drape on the window and the light was pointed at our window. We put bath towels on the window shutter to block the light but didn't help much.

The person at front desk,didnt tell us how to connect to wifi or give us a passcode They didnt tell us where the fitness room was Didnt explain how get to rooms

The bed sheets was so dirty look like they use the same sheets we find lots of hair in the mattress

Bathroom was not clean. Wallpaper around tub in terrible condition . Helpful workers, but rooms need deep cleaned . Lint and dirt behind door in bathroom . No washcloths.

The spa was wonderful! Loved every second of it. Our room on the other hand was less than to be desired. The mini fridge still had food in it from previous guests, there was a used bar of soap in the shower, the towels had stains on them, but the biggest issue was that the room and the bed had the worst odor. We thought it was the sheets or blankets. Called and asked that housekeeping change them. Later we got back into bed and the smell was still there. It was the mattress that was holding the smell. Called the front desk and they were nice enough to switch us to a different room. That room was much better, it didn’t smell, mini fridge was cleared out, and no previous guest items were left in the shower. I think we will go back, probably just some bad luck on the room.