시우다드후아레스 Mi Plaza Libramiento 근처 호텔

Hola, fuimos a Juarez a tramitar la renovación de nuestra visa y esta en un excelente lugar. Acudimos caminando y no duramos mas de 10 minutos. Buen desayuno. Y tuvieron la amabilidad de enviarme a mi casa un objeto que había dejado olvidado en el cuarto.

7월 8일부터 7월 10일까지 2박 예약하였습니다. 비행기가 지연되어 자정에 호텔에 도착하였습니다. 리셉션 담당자가 예약이 존재하지 않고 호텔이 꽉 차서라고 알려주었습니다. 한밤중에 다른 호텔을 찾아야만 했습니다. 다음날 아침, 신용카드가 밤 요금이 청구되었다는 것을 알았습니다. 호텔에 전화해서 매니저로 되어있는 Salvador Alba와 통화를 해달라고 했는데 바쁘다고 말하면서 전화를 안걸었다고 해서 전화는 안받고 싶어했다. 나중에 전화했더니 다시는 내 전화를 안받고 있다. 저는 항상 그들의 호텔에서 스타가 되었고이 경험을 한 적이 없기 때문에이 문제를 윈덤으로 확대하려고합니다.

나는이 호텔의 모든 사람들에게 우리의 숙박을 놀라게 해 주셔서 감사합니다! 그들은 우리가 머무르는 것이 놀랍도록하기 위해해야 할 것 이상으로 나아갔습니다! 그것은 바쁜 교차로에 위치하고 있지만 길을 쉽게 찾을 수 있습니다. 우리는 사랑스러운 호텔 직원으로부터 먹고 방문하기 위해 다른 장소를 추천 받았다. 하비에르 호텔 운전자는 매우 세심하고 도움이되었습니다. 모든 주방 직원은 하비에르와 마찬가지로 매우 도움이되고 유익했습니다. 나는 모든 사람들이 여기에 머물러서 확실히 돌아올 것을 100 % 권합니다! 이것은 아마도 내가 가진 최고의 호텔 경험이었습니다!

최근 개조 된 호텔이므로 모든 것이 새롭고 .... 매우 편안하고 깨끗한 방, ... 나를 귀찮게하는 세부 사항; 나는 오후 4 시까 지 체크인하도록 강요하는 호텔에 손을 대지 않았습니다. 2 베드룸을 예약하고 3 번째 성인을 청구 할 것이라고 말한 어떤 호텔에서도 나를 만지지 않았습니다. 나는 (우리는 2 명이지만) 의견을 짜증 냈습니다. 마지막 사람은 나에게 프론트 주차장에서 술을 마시는 몇 사람을 만졌습니다. ... 다른 모든 사람들을위한 OK.

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Excellent service. Breakfast better than most us Hampton inn, with good Mexican dishes made from scratch. Cozy lobby and nice personnel. Issues, while rate, had been managed professionally by the staff. Tariff is also quite reasonable. The pool is perfect to spend summer time and you can go by foot to world class restaurants and night life. Very well placed

Let me start with the negative points. Most hotels I stay at provide refrigerators in all rooms. For some crazy reason, this one does not have them in rooms with 2 queen beds. The only way I could get us a room with a fridge for our party of 3 adults was to book one with one king bed and a sofabed, which I did. (For future visits, I really wish they’d put refrigerators in the other rooms.) When we returned to the hotel after dinner and a show at 10:20 p.m., and we started getting ready for bed, we realized that the sofa bed had nothing for sleeping—no sheets, no blanket, and no pillows! I called the front desk. They said they would send someone up. However, they called back and said the people who could handle that had left. I said we could make up the bed if they would provide what we needed, but they said they did not have the sheets, etc. Over the next 40 minutes, there were three or four calls, during which we were offered to move to another room (who wants to do that just as you are getting ready for bed?), and the room still would not have what we needed! Or we could have 2 queens but no refrigerator. They even offered an “upgrade” from the “deluxe room” we had to a suite, but it would still have one king plus a sofabed with NO SHEETS, NO BLANKET, and NO PILLOWS! Finally, around 11:00 an employee arrived with a set of sheets, blanket, and pillows. He and I made the bed together. If, when I called the first time, they had said, “We’re sorry,” and immediately sent up what we needed, I would have been a little annoyed, but not so much. But spending 40 minutes in complicated negotiations in a foreign language is not my idea of settling down to go to sleep. I thought they owed us a rate reduction for the inconvenience, and I requested that the next morning. My request was passed on to the manager. When we checked out (after 2 nights), I learned the answer was no. The desk clerk said that manager had said it was not the hotel’s responsibility to have beds ready for guests(!), “we are not a full-service hotel,” and that they had had no idea that we would need the sofabed. (The reservation was for three adults. Did they think we would have a ménage à trois in the regular bed?) Other than the above, everything else was great! This is a new hotel. Everything in the room and public areas looked brand new. The mattress and pillows in the regular bed were very comfortable. My friend reported that comfort in the sofabed was so-so. Lots of light in the bathroom, and the shower was great. I would describe the fridge as half-size, larger that most hotel refrigerators; it even had a small freezer. Location is excellent, much closer to the border (think taxi fares!) than the hotels near the U.S. consulate. Some excellent restaurants, including Rocco Cantabria, are a few minutes’ walk away. There is a small Oxxo convenience store at the gas station across the street, and a Farmacias Guadalajara location a few blocks away (which we did not visit) is open

호텔은 매우 좋은 위치에 있습니다. 비즈니스 및 국경을 건너십시오. 깨끗하고 좋은 위치, 보험, 좋은 서비스. 직원들은 매우 친절하며 가격은이 지역에서 관리되는 것에 상당히 접근 할 수 있습니다.