웨스트포드 호텔 검색

It has been 10 years since I've been to the Westford Regency. I was Manager of Corporate Services for Aspect Software for many years and handled corporate travel and did many functions there. At the request of a friend, we went for Sunday Brunch today. The food was practically inedible. Got their at 11:00 when Sunday Brunch started. All of the entrees were overcooked and so dry you could barely swallow the food. The menu listed on the website said they had a carving station of beef, Turkey and ham...it was brisket and pork. The shrimp cocktail was overcooked and hard as a rock. ....never have I had shrimp cocktail so bad. Even the desserts and muffins seemed old and dry. The only thing edible was the omelette station because it was made fresh. So for 2 people it cost $94 with tax and tip for food that was absolutely horrible. This hotel has the same furniture since the 90s. The entire hotel hasn't been renovated in so many years. Won't be returning!!! Very disappointed!

좋은 위치. 가족을위한 수영장. 내가이 리뷰를하는 유일한 이유는 크리스마스 주말을 만든 사람 때문입니다. 켈시라는 멋진 젊은 아가씨. 그녀가 올 때까지 적절한 서비스를 얻기 위해 고군분투했습니다. 그녀는 우리의 체류를 가능한 한 편안하게하기 위해 계속해서 넘어갔습니다. 그녀는 저축의 은혜였습니다. 말 그대로 필요한 모든 것을 위해 가능한 빨리 움직입니다. 그녀가 일하지 않는 한 프론트 데스크에 갔을 때. 나는 5 10 15 분 동안 도움을 기다릴 것입니다. 나는 월요일에 크리스마스 이브에 체크인했다. 내가 도울 수 있다고 느꼈던 유일한 시간은 그녀가 일하고 있었을 때였습니다. 나는 아마 그렇지 않으면 체크 아웃했을 것이다. 나는 거리를 가로 질러 리젠시로 갔다. 내가 돌아올 때. 나는 종종 밤만합니다. 일부 직원은 괜찮 았고, 어떤 고객 서비스를 진정으로 알고있는 사람은 한 명뿐이었습니다. 그녀에게 감사합니다. 내 체류는 그것 때문에 훌륭했습니다.

돈을 위해 큰 가치를 지닌 훌륭한 호텔. 위치는 보스턴으로가는 경로의 고속도로와 매우 가깝습니다. 객실은 훌륭하고 깨끗하며 편의 시설은 훌륭합니다. 5인 가족을 위한 훌륭한 숙박입니다.

우와. 이 숙박 시설의 서비스와 직원 상호 작용은 믿어지지 않았습니다. 프론트 데스크의 모든 사람부터 스타벅스의 모든 사람까지. 방은 깨끗하고 적절했습니다. 훌륭한 고객 서비스에 대한 친절, 전문성 및 열정을 기반으로 회사를 위해 모든 사람을 고용합니다. 강력 추천!

I've stayed at this hotel last year and I had a favorable experience. This time I would say the stay was a different experience. What a difference a year makes! The hotel is fairly new and appears to be decent when you arrive. When I got to the lobby there were two people waiting for the hotel clerk who was no where to be seen. After about 15 minutes the clerk waltzed to the front desk and proceeded to take care of the people in front of me. For some reason it took an inordinate amount of time to check the people into the hotel. No idea why. Then I finally got my turn and it took about 2 minutes. I get to the room and I find a pretty nice set up with a one bedroom room with a kitchenette and living room. Upon examination I see a lot of issues: 1) The walls appear to have had holes in them that were newly patched but not painted (see picture); 2) There are burn holes in the rug in the living room (see picture); 3) The remote in the living room has no batteries; 4) The body scrub is empty in the shower; 5) The safe is locked shut. I guess I don't understand how this room was rented out with all the issues. Also, who checks the room to make sure the remote is functioning, the body scrub is filled and the safe is operational? Seriously, here's a thought for management: Instead of all virtue signaling signs in the parking lot for parking for vehicles carrying multi-persons and EV's, how about just getting the basics down in the rooms and get people at the front desk that are present? It really shouldn't be hard! I will say that the two ladies that were making eggs, french toast, home fries and bacon were delightful! They were cheerful and easy to approach. They made great eggs too! Overall, I'd say get it together Element Chelmsford! You are missing an opportunity here. I travel a great deal on business and personal and I can tell you I will be avoiding your hotel in the future!

We specifically chose this hotel because it had a pool. Our group had two hotel rooms, with a total of four kids who were excited to swim after a long drive to the hotel. Upon checking in around 6pm, we received a card stating the pool would be closing at 8pm. When attempting to go into the pool area, we noticed the doors were locked. We asked the front desk representative why the pool was closed and she stated it was because there was no lifeguard on duty. The representative then called her manager, Becky, who said it's not the hotel's fault, but it's our fault because we didn't ask if the pool was open. It is assumed all amenities are open and accessible, unless otherwise stated. We were then told by Becky that it was because the lifeguard called out, and no one was able to watch the pool area. I stay at Holiday Inn Hotels around the country, and i have never seen a lifeguard at any pool. We also have photos of multiple signs stating there are no lifeguards on duty and we are swimming at our own risk. We had four very sad and crying kids because we promised them swim time when we arrived. Your manager, Becky, should be ashamed of her poor customer service, rudeness, and lack of understanding. We are owners of Holiday Inn timeshare, and we have never experienced such awful service. This definitely does not make me want to book another Holiday Inn, or recommend Holiday Inn to anyone.

로웰 시내에서 가장 가까운 호텔로 고속도로 근처에 조용하고 주변에 레스토랑과 슈퍼마켓이 없으며 운전에 적합하며 호텔에는 노인 장애인을위한 특별 시설이 있습니다. 로웰 통로에 적합하며 단기 체류, 엘리베이터 없음, 수하물은 스스로 옮겨야합니다.

매우 현대적이고 업데이트된 고전적인 New England Inn. 우리 방에 들어서자 불쾌한 냄새가 났습니다. 그들은 즉시 우리를 새 방으로 업그레이드했습니다. 객실은 넓고 침대는 매우 편안했습니다. 뒤에 멋진 파티오와 흔들의자가 있는 현관이 있었습니다. 그것은 멋진 무료 아침 식사를 포함했습니다.