심스 타운쉽 호텔 검색

RedRoof had always been our go-to hotel for consistency. They are usually well-maintained and clean. I don't know WHAT is going on with this place though... First off, the evening staff at the front desk was very helpful and friendly. That was about the only good part. Once we made it around to our parking area, we parked next to a 30-year-old abandoned truck stuffed with garbage. Even the driver's seat was full, so it's obvious it's not being driven. As we made our way toward the building, it was concerning that the outside door to the corridor has a swipe-lock, but it was not operational, and the door stayed unlocked. Nice security. Once inside, the smell of vape, cigarettes and **** permeated the hallways. I was passed by a man carrying a large clothes hamper on his way to the laundry. I assume he lives there. Once we got to our room, I could see down the hall that garbage cans and bags of trash were stacked in the hallway (I assume from more people who live there). I also noticed TONS of dog hair along the hallway carpet. I wasn't even looking for it. It just was that dirty that it caught my eye. I could hear kids screaming and dogs barking already, the walls were that thin. Once inside the room, we noticed how poorly maintained it was. The lampshade was broken, the tiles had months of dirt buildup along the edges, the toilet seat had cigarette burns, and the commode itself was so loose I thought it would fall over. The bathtub had hair and bits of debris in it. I turned on the faucet (which, along with the spout, moved in and out of the wall about an inch when touched), but the tub just filled up and swirled the debris around, taking several minutes to drain, leaving even more debris behind. So we couldn't use the tub. I'm not going to stand in ankle-deep dirty water with somebody else's hair. The mattress was completely flat in the middle. It was like sleeping in a hammock. My wife and I had to stick pillows under our sides like wheel-chocks to keep from rolling into the middle. The walls and floors are extremely thin. We could hear EVERYTHING going on beside us and above us. We could even hear the upstairs dog walking around as if it was in our room! Plus people slamming doors all night, screaming in the hallways, making every dog in the building bark in unison... Like I said- RedRoof is usually a solid choice. But NOT THIS ONE. It is VERY poorly cleaned and maintained. We were only there for one night, and I bet most people wouldn't have even made it that long.

Excellent place place to stay friendly staff definitely be back when in area soft beds and everything is clean and not to mention staff always smiling make you feel welcome So don't miss a great night sleep stay at comfort inn you won't regret it sincerely Guy Leistikow

Room was decent for a 1-night stay. I do not normally post reviews but this one was necessary. At 2am my toilet decided not to flush. I tried calling the front desk multiple times with no answer, no call back, nothing. Up until 7am when I decided we’d just wake the kids and leave early. When I went to the front desk to check out I told the lady that our toilet hadn’t been working and nobody would answer the phone when I called. She could have not cared any less. Only muttered “oh sorry” without even making eye contact.

Checked in early via the Hilton app and thought I was squared away, but still had to complete check-in up arrival. Not a big deal at all though. The gentleman working the desk was very nice. We went up to our room and the neither of the keys would work. I went back to the front desk and due to the employee being the only one working, I had to wait for him to assist me. I explained that our keys didn't work. He sent me back to the room to wait for him. Turned out the batteries needed changed for the door. This wasn't an issue, but the issue that followed was frustrating. Keys still wouldn't work and the only way to get one to program was a ”third party app” which meant we only got one key and the digital key in the Hilton app wouldn't work either. Tried to access side doors with key and they would not work. These doors included the exterior door to the pool and one of the side doors closest to where we would park. This was frustrating as it meant having to walk through the main entrance each time. Hotel was nice, but the breakfast area left room to be desired. Waffles were good each day. Juice machine would run out and the oatmeal was not edible as it was more water than oat. Pool area was decent as our kids had fun. Staff was polite. Close to a lot of places which is helpful if you need something to eat. Also very close to King's Island. Would consider staying here again, but would probably look elsewhere first.

We stayed at the Best Western Mason Inn for two nights while attending the Cincinnati Open tennis tournament. The stay was comfortable, quiet, and hassle-free. The room and public areas were clean and in good repair. The breakfast area attendant kept things clean and well-stocked. Check-in and -out were hassle-free. Parking was free and there seemed to be enough room for all guests. Wi-fi internet was adequate for our needs. The location is convenient to the tennis center and King's Island.

아주 좋은 호텔

We recently held our son's graduation party at this hotel and I cannot say enough great things about the hotel. We had last minute cancellations at another facility and when we called the Hilton to inquire, they were fabulous. Kimberly Whigham a manager at the hotel, personally gave us a tour, assured us of the best service, gave us price friendly options and was a joy to work with. She was very responsive, guided us through various alternatives as we are not event planners and in the end, the room looked fantastic. During our dinner, Morgan was our assigned server and she was a joy going the extra mile to make sure our Son's graduation was a memorable event. We live in Illinois and arrived in Ohio the day of the event, but Kimberly had communicated well with our caterer and DJ, so everything went well without a hitch. The facility is newer, the bar tenders working that night at the bar were fun and served great drinks and most importantly the hotel is well kept. I would highly recommend this hotel to anyone and as a long time Hilton Honors member, I would rate this as one of the better Hilton's that I have worked with. Thank you for working with us Kimberly, you and your team are the best. Anytime I'm in the Cincinnati metro area, you have a long term customer.

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이 사람들은 훌륭합니다. 나는 간호사로서 여행 할당을 위해 오하이오에 2 개월 동안 머물렀다. 몇 개의 airbnb를 시험해 본 후, 나는이 장소를 시험하기로 결정했다. 나는 그것을 좋아한다, 그들은 나에게 큰 요금을 주었고, 고객 서비스에 계속해서 갔다. 모두 좋았습니다. 위치는 먹을 곳이 많고 주간과 가깝습니다. 방은 위대하고 멋졌고 깨끗했습니다. 케이티는 최고이며, 그녀는 최고의 미소와 성질을 가지고 있습니다. Gale는 너무 달콤해서 아침에 최고의 아침 식사를하고 우리를 섬기고 아침을 좋게 만듭니다. 제시카, 셸리, 아만다 모두 너무 달콤합니다. 모두에게 큰 감사!