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I was displaced out of my home due to the rain & this hotel became my home for a week or so. It was a hard time to try to find a comfortable place for my cats as well, and safety. This hotel accommodated my request from day 1. I-zak working at the front desk at that time accommodate my request to tour few rooms to make sure it was good for us. The room I stayed at was comfortable with a balcony. It was nice fresh air, quiet, and nice comfy bed. The bathroom was nice and good shower size, walk in. The hotel has a really nice lobby, very spacious to eat your meals, have coffee, or work from your laptop. The rooms does not have any microwave but downstairs by the lobby there is a mini store & microwave you can use. The room has a mini fridge. The hotel is modern and has a relaxing chill vibe. It wasn’t depressing and all the workers I had encountered were understanding, respectful and nice. It just made the stay extra nice since I was going through a difficult time. There is also a nice gym, pool, and laundry room.

우리는 하룻밤 만 머물 렀지 만 방은 깨끗하고 편안했습니다. 내가 싫어하는 유일한 것은 체크 아웃시 주차 요금으로 $ 10를 청구 받았다는 말을 들었습니다. Trip.com 예약시 또는 체크인 시에는 통보되지 않았습니다. 프론트 데스크 승무원은 청구를 거부했지만 망설임과 ”나는 당신을 위해 큰 호의를 받고 있습니다”라는 표정으로 그렇게 보였습니다. 그녀는 공개적으로 무례하지는 않았지만 내 불만이 잘 받아 들여지지 않은 것이 분명했습니다. 나는이 요금이 단순히 방의 비용에 포함되는 것을 완전히 선호합니다. 또한, 컴팩트 한 주차장의 주차는 확실히 컴팩트했습니다! 나는 2022 Genesis (컴팩트 한 자동차)를 운전하고 있었고 공간은 약간 비좁습니다 (예, 다른 컴팩트한 차량들이 제 옆에 있었죠.)

다음에 다시 올 것입니다.이 호텔은 매우 비용 효율적입니다. 일찍 문을 열었지만 내부 시설은 꽤 좋습니다. 그리고 그 옆에는 타겟과 전체 음식이 있습니다. 옆에 가서 음식을 사는 것이 매우 편리합니다. 택시를 탈 필요가 없습니다.

뛰어난 수영장과 기타 편의 시설을 갖춘 San Ramon에 매우 편리하게 위치해 있습니다. 객실은 오래되고 잘못 설계되었습니다. 객실 키 카드가 제대로 작동하지 않았습니다. 키 카드가 오작동했기 때문에 수영장 지역을 떠날 수 없었습니다! 직원들은 실망스러운 키 카드 문제에 대해 매우 blasé했습니다. 하얏트 호텔에는 이 성가신 문제를 해결하는 돈이 있습니다. 고정! 무료 아침 식사를 귀찮게하지 마십시오! 그것은 나쁜 것 이상입니다 ... 끔찍한 재활용 불건강한 음식. 신선하고 건강한 아침 식사 옵션이 없습니다. 그것이 무료인 이유입니다! 그들은 또한 당신에게 매일 밤 $10의 주차 요금을 청구할 용기가 있습니다. 믿을 수 없는!

Clean rooms, excellent housekeeping and outstanding staff. We are here for a 3 month project and the hotel provides us with our home away from home. There 2 grocery stores close by where we get all of our favorites to cook daily. Good for the body and our budget.

Trouble the first night because I was put in a room that wasn’t exactly clean to put it nicely. However, I spoke up and Eric took my complaint seriously. He got me another room right away that was better and, most importantly CLEAN. The next day, I asked the assistant manager Sonya to comp me for the first night and she graciously agreed. Thanks Sonya and team at San Ramon Valley West for making it right :) Also, I want to say the extended rates here are reasonable so bonus for that

Absolutely fantastic rooms very comfortable and spotless. The people who work there were the best part of my stay everyone was so warm and welcoming. I spoke to one of the employees for awhile I want to say his name was Rich (Filipino gentleman)a true gentleman who went above and beyond to see I enjoyed my stay. The swimming pool was such an added bonus it was well maintained and clean the temperature of the water was perfect and wasn't full of chemicals. I definitely would stay here again if I'm in the area. 5 Stars across the board. Thank you

The hotel is in a perfect location close to the freeway, shops, and restaurants. A good place to drive to San Francisco and spend less in a hotel.

This property is generally clean and well kept, Staff are friendly and rooms of course are clean and spacious. I did have a few issues during my stay. My TV in the room was not connected to any cable and could not watch TV.. Bed and pillows were comfortable. Morning breakfast was decent ( pretty much like every other chain) There was a horrible smell when you walked into the property between the two sets of doors leading into the property. Pool and jacuzzi were heated well and clean. Pricing changed during my stay which I can't stand, but such is the industry.... All in all, a decent property. Would I stay here again?.....Maybe

I stay at the AC a few times a month and Brianna always makes check in a breeze. She is always eager to help to make my stays the best experience! I come in late at night , being in hospitality myself I know that night shifts are sometimes trying but she is always professional and welcoming! Thank you Brianna!