폰테베르다비치 호텔 검색

7월5일 힐튼 홈페이지를 통해 이 위치에서 2박 예약하였습니다. 힐튼 명예선진 구매율(취소불가)을 구매하였습니다. 오늘 힐튼은 힐튼 사이트에서 30달러를 적게 받게 되고, 3번째 파티 사이트에서는 훨씬 적게 받게 된다. 힐튼 숙소에서 이벤트와 회의를 예약했던 힐튼 멤버로서, 요금 조정에 문제가 없을 줄 알았는데 (그렇죠?) 저는 Honors 회원입니다. 틀렸어요!!! 경험했던 주변 런닝 및 대기 시간은 1시간 이상이었습니다. 다음 사람을 모두 비난했던 3명과 대화를 나는데 첫 여성은 스크린이 요금을 변경할 수 없다고 해서 힐튼 고급 구매 부서의 루이스로 보내줬다고 하였습니다. 루이스는 사전 구매 예약에 대한 요금을 조정하지 않는 것이 그들의 정책이기 때문에 그녀가 할 수있는 일이 없다고 말했다. 그녀는 또한 첫 번째 사람이 잘못된 정보를 제공했다고 말했다. 나는 감독자에게 말하도록 요청했다. 사티마라는이 여성은 7 월 5 일에 방을 구입했기 때문에 오늘은 2 주 전인 7 월 17 일이었습니다. 12 일 전에 수학을 잘못 ....하십시오. 그녀는 힐튼 회사의 일부라고 말한 ”다이아몬드 부서”에서 일했습니다. 그래서 각 직원은 왜 요금을 조정할 수 없는지 비난했습니다. 이제 904-280-1661에 호텔에 직접 전화했을 때 그들은 대답하지 않았고 결국 휴대폰 번호가 끊어집니다. 힐튼 Honors 회원이 되는 장점은 무엇입니까? 볼 수 있는 한 아무것도 없고 고객 서비스가 끔찍합니다. 메리어트나 하얏트나 다른 곳에 투숙하지만 힐튼에는 없습니다. 코비드가 사업을 유지하기 위해 무엇이든 할 것이라고 생각할 것입니다. 이것은 정말 나쁜 사업이며 돈을 유지하기 위해 사기입니다. 다음에는 신용 카드 회사에 전화하겠습니다. 이 회사에 의해 찢어지게되기 때문에 이것을 공유해야한다고 생각했습니다. 사람들은 선불 요금과 힐튼의 모든 것을 알아야하며 규제해야 한다.

Summary: We enjoyed our stay and would absolutely stay there again. Context: I am a Hilton Honors member, stayed during hurricane Idalia and had a small dog. Staff: Check-in staff were very friendly and helpful. They had house-cleaning staff on duty even with the hurricane. Within an hour of checking-in they followed up to make sure everything was to my satisfaction. Facility: The hotel was in good shape, had a food serving area and combination dining area and living-room. It had a good gym with equipment in good shape. Each floor had washer/dryer sets that were reasonably priced at $1 or $1.50 per batch. Room: The room was clean, did not look worn and there were no smells. The TV was large and leveraged DirectTV for cable channels. The bed was a little firm but the pillows were soft. The bathroom was clean, tub and toilets were clean, no dripping faucets, plenty of towels and toiletries. It had a “larger” dorm-size 3.5-ish cubic-foot refrigerator, microwave and coffee maker. There was a hotel style window HVAC with wall thermostat that had no limits on low temp setting. There were also several USB charging ports. Location: The hotel is very close to World Market, Publix and Target; as well as several restaurants. Breakfast: Even though there was a hurricane passing by, there was a plentiful breakfast with scrambled eggs, smoked sausage, roasted potato wedges, several cereals, pastries, bananas, apples, waffles…..

우선 바, 레스토랑 및 프런트 데스크에서 훌륭한 서비스. 티타늄 상태를 여러 번 인식했는데 좋습니다. 방에 혈액 얼룩이 나고 역겨운 가구를 덮기 위해 물, 커피, 수건 및 담요에 대한 모든 요청을 채웠습니다. 직원에 대한 불만은 없습니다. 우리 빌라의 안뜰에서의 전망은 TPC에서 골프를 한 후에 탁월하고 편안했습니다. TPC에서 골프 할인도 좋습니다! 이제 나쁜 - 빌라는 최소 5-7 년이 지난 날에 개조되었습니다. 엄청나게 더럽습니다. 메이드 서비스는 끔찍했습니다. 머리카락과 먼지, 소변 냄새, 바닥에있는 쓰레기 등. 누군가 우리 방 밖에서 커피를 쏟아 부었고 4 일 동안 거기에 앉아있었습니다. 나는 많은 청소 요청에도 불구하고 메리어트 호텔에서이 수준의 더러움을 경험 한 적이 없다. 방의 가구는 박살 났고 심각하게 얼룩졌습니다. 우리는 거기에 앉기 위해 모든 것에 담요를 씌웠다. 레스토랑 가구도 벗겨지고 얼룩이 있습니다. 우리는 또한 니켈을 느꼈고 무료 아침 식사와 빌라 앞에서 주차 할 $ 20 요금에 스크램블 에그에 대한 $ 7.50 상승료로 희미 해졌습니다. 우리가 주차 할 다른 곳은 어디입니까? 리조트는 주요 리노베이션이 필요합니다. 메리어트 깃발을 어떻게 유지하는지 잘 모르겠습니다. 정말 멋진 호텔이 될 수 있기 때문에 부끄러운 일입니다. 그들이 빌라를 내장하기 위해 페어필드 인 (세인트 토마스의 리츠 칼튼이 그랬던 것처럼)으로 재브랜드를 한다면 우리는 그것을 얻을 수 있지만 여전히 더럽고 피곤할 것입니다.

I'm a Gold level Marriott member so I write this with genuine disappointment, especially as outside of this event this was mr new 'go-to' hotel when I needed to come to Jacksonville for medical at Mayo. I'm in my 2nd of a 2 night stay. I had a had a medical procedure this morning which required putting me under. I returned to my room and rested for a few hours and then found the bathroom heavily flooded. I went to the front desk to ask for help and no one was there. I waited and some guy told me to hold on, he'd go find someone. Eventually, a front desk guy named Melvin came out who was unproductive and oddly discourteous in a way that was unearned and about him. I told the problem and after some confusion he was able to contact engineering to come meet us at the front desk. While waiting, I asked him if he could see if there was availability for another room. He said ”No, I can't move you until engineering says the problem can't be fixed. Plus, we're pretty full.”I said ”yes but if you could just check if availability exists as I've just had a medical procedure and am exhausted,” a d held up my bandaged srm from where the IV just was hours ago. He then said no, rolled his eyes, and argued with me which was weird because I wasn't arguing with him. The Palmene the engineer arrived and asked my room number, 723, and he immediately told Melvin and me no one is supposed to be in that room as there is a roof leak which isn't his fault because the roof guys hadn't fixed it yet. I asked Mel in if he could now check if other rooms were available? He said no, ot until the engineer goes with me to the room. I asked ”why nit just give me a key now to a new room so I could directly pack, switch rooms and then return the key to the flooded room? Palmene the Engineer agreed and started explaining and literally mid-sentence Melvin started helping someone else who randomly walked up to ask a question about parking. I asked Melvin to please resolve one problem at a time and he refused. It was really sincerely weird; rude in such a misplaced way that it was farcical. So Palmene and I went to the room, he immediately knew where the roof leak in the bathroom was, repeated that the room should never have been occupied nor I put in it. He kindly ran to get me new room keys and a luggage dolly so I could pack to move. He returned with them and helped solve the problem and apologized for Melvin acting rudely and unconstructively. After packing and switching rooms I took the dolly down to the lobby and Melvin came up to tell me i could have just it in the hallway instead of nust saying thanks for returning it. This is a flooded room on a medical procedure day exasperated a really incompetent front desk guy with a poor attitude.

My wife was extremely impressed with the service from check-in to checkout. Friendly staff from the housekeepers to the maintenance and cooking staff during breakfast. We would highly recommend this establishment to anyone traveling to the Jacksonville Beach area. We know we'll definitely be back in the future!!!

All rooms are ocean front unless you stay in your car. This is one of our go to beachfront hotels in our area. Staff are wonderful especially Maria and Dennis who are loyal caretakers of the front desk. Friendly personal and very attentive to needs of guest. Sneakers sports bar and Joe’s Crab Shack are across the street for great good and drinks. This location recently was sold to another investor from up north specializing in beach front hotels. Well they purchased a great well established hotel with great experienced employees. There is a bar area which also accommodates breakfast and happy hour with overflow to outside seating and fire pit. Prices are reasonable most the times unless special events are in the area. The north side of the hotel is the outside auditorium where events are done by the city. Would highly recommend even during the winter in Florida heated pool and jacuzzi. Not hot but near warm.

Conveniently near Jax Beach and all the beaches along A1A and also a short drive to the Mayo Clinic and all other suburban areas of Jacksonville. At check-in I was given a room on the first floor facing the pool and I complained about a musty urine like smell and the front desk was nice enough to transfer me to another room but still on the first floor and facing the parking lot. The bed was comfy but I was not sure if the AC was working properly. The windows can’t be opened and it felt stuffy. Otherwise, it was quiet at night despite being in the middle of Beach Blvd. Breakfast was basic fare. It is a Holiday Inn so set your expectations accordingly but it’s a good value and wise option if you plan to spend all day in the beach or the entire day out and about and just go back to the hotel for a good night’s sleep.

잭슨빌이나 마요 클리닉을 방문하는 방문객에게 이 호텔을 적극 추천합니다. 객실은 멋지게 장식되어 있으며 침대는 편안하며 직원들은 친절하고 도움이 됩니다. 훌륭한 위치. 주차는 문제가 되지 않았습니다. 근처에 좋은 레스토랑과 바가 많이 있습니다. 우리는이 지역으로의 향후 여행에서 확실히 다시 여기에 머물 것입니다.