Hotel is very good. Location is very good too. Breakfast is decent the breakfast area is clean and good. Though can have more options for vegetarians and also can offer foods which are less sugary and more healthier options/suggestions like plain yogurt, plain cereal, sour dough bread,some fresh Tomatoes,cucumbers green leafs . The staff is extremely helpful Aaron the GM is a wonderful person , have to mention Tara , Belis at the breakfast area. Ian the house keeping manager and Ivan , and the ladies at the reception Nellie ,Ashley, and Lesley all are very courteous welcoming. made our stay very pleasant.l surely come here again.
Room was modern and updated with a lot of space and great working desk area, but hotel overall feels old and has a **** smell in the hallways that drifts into the room
체크인 : 효율적이고, 친절하고, 개인적인 대화를 멈추고 나를 도왔습니다.방 : 매우 깨끗하고 훌륭한 침대!전자 제품을 충전 할 수있는 많은 장소로 조직, 멋진 TV, 공기가 잘 작동했습니다.소음 : 큰 소리이지만 잤다. 많은 어린이, 아기 울고, 문 쾅쾅 등 아침 식사 : 무시할 수 있습니다. 상점은 머핀, 아침 식사 바, 사과 주스를 구입했습니다. 체크 아웃 : 쉽고 빠릅니다. 비용 :이 지역의 대부분의 장소보다 좋지만 수영장이 닫히고 아침 식사가 여전히 비쌉니다.
Booked and paid through my choice membership a week in advance. On the day of checkin called the front desk for two hours early checkin, as demanded by front desk (a male person) I agree to pay $40 extra for early checkin. Drove for 90 minutes to reach hotel, waited 15 minutes for someone to show up to check us in. The front desk lady (an Indian lady) started attending phone calls and took like 20mins to attend & talk to us. The Indian lady (attached her photo) at the front desk is completely disrespectful & rude. She told Hotel will allow checkin only after 3:00 PM, inspite of showing her the call history and earlier discussion over the phone, she bluntly denied anyone calling the front desk or any male person answering the calls. Inspite of agreeing for extra charge & earlier discussion, We requested to allow two early checkin as we are already in the city/hotel, but the lady was VERY unprofessional, rudely denied the checkin & gave free suggestion to go around the city until 3:00 PM. ARE YOU SERIOUS...!! As we already paid, we went out & came back at 3:00 PM. Now male front desk guy (can be seen in picture took 45 minutes to checkin. Even he was rude to us & other guests. Posting the pictures and videos of the person talking to the guests. He open the room with his master key & two hours late gave us the key as the lock system was not working. Rooms Don't, and I mean DONT book here. Nothing works! The disgusting smell in the rooms and hallway. The elevator is broken, our room lock was broken off, the shower wouldn’t turn on, the power outlets on either bedside table lamps didn’t worked. All the outlets in the room were broken or loose, charges fell right out when you plugged them in. Room service Will not get room service while you're staying at the hotel, no fresh towels, no cleaning, no bedsheets change during your extra days stay. No breakfast on offer. there was no continental breakfast. No coffee or anything in the Lobby. Staff is rude and intrusive. They knock on our door an hour before check out and reminded checkout time to make sure we check by 11:00 AM. I wouldn’t expect this from a hotel which claims as a 3-star hotel and charge $90 per night. I wouldn't recommend staying there for any type of event, for family vacation or business. If I could give a ZERO rating I would. Horrible staff, VERY unprofessional.
Steven and Annestasia at he front desk are amazing!! The rooms are super clean, very modern and so may amenities! The hallways and common areas were also incredibly well maintained. EAT ALL YOUR MEALS HERE!! Manal, Edel, Shanequia & Sara - look for them!! TOP NOTCH!!! I ended up having over 8 meals at the Delta and I still have another night and morning!! LOL Great price points, quality food, perfect temps, the taste was fabulous!! I have had eggs, waffles, burgers, sandwiches, salads, shrimp scampi, I mean all over the menu and not once was I disappointed!! My absolute favorite was the grilled cheese and tomato soup, it just hit perfect on that snowy day The shrimp scampi pappardelle was also a TOP of my stay. And that toffee dessert with the vanilla gelato...I ate that more times than I would like to admit. So kudos to the Chef and his team. If you have a group who needs to host an event contact Karen and Adriana. They have a great layout for everything from wedding ceremonies to breakouts for your company to cocktail parties and holiday events! I never expected much on my ”business trip” and the staff there not only exceeded the expectation but went above and beyond what some vacation resorts have offered!! I don't know if it's because I worked at a hotel for over 10 years and know the struggles of finding great staff or that I have traveled in and out of the country to many locations and VERY FEW had the same quality staff as the Delta. It may have been their pleasure serving me as everyone has told me this week but the pleasure was TRULY ALL MINE!!!
Welcoming lobby with friendly staff. Large, clean rooms, with comfortable beds and excellent water pressure in the shower. The room gets nice and dark at night. Breakfast is the best I have had in a hotel. Perfect for a business traveler, the gym and firepit are an added bonus.
다른 많은 사람들이 호텔의 외관이 오래되었다고 말했듯이. 그것은 나를 너무 괴롭히지 않았지만 방의 일부 가전 제품은 업데이트되지 않아 영향을 받았습니다. 주로 욕실샤워를 하려고 할 때 미지근한 물만 얻을 수 있었습니다. 물도 샤워에서 1분 정도 갈색으로 나왔는데 확실히 불쾌했습니다. 그 밖은 내가 들어갔을 때 방이 넓고 깨끗했습니다. 내가 감사했던 일을 해야 하는 경우 라운지 의자와 책상이 있었습니다. 나는 호텔의 편의 시설에 대해 알려주는 일종의 정보 책이 방에 있었으면 좋겠다. 식당에서 주문하고 싶었지만 메뉴를 요청하기 위해 프론트 데스크로 가야했습니다. 인쇄된 메뉴가 없고 식당 앞 벽에 게시된 메뉴만 볼 수 있다고 들었습니다. 괜찮지 만 로비에 내려 와서 음식을 데리러 다시 내려 오기 위해 주문하기 위해 내 방으로 돌아갈 필요가 없었을 것입니다. 웹 사이트는 룸 서비스를 광고하지만 실제로 호텔에는 룸 서비스가 없습니다. 그러나 전화를 걸어 음식을 데리러 갈 수 있습니다. Seasonz는 호텔의 가장 좋은 부분이었습니다! 내 저녁 식사와 사막은 맛있었고 내가 그 지역에 있다면 다시 거기에서 주문할 것입니다. 마지막으로 호텔의 소음 수준 때문에 잠을 잘 수 없었습니다. 체크인할 때 꽤 비어 있는 것 같았지만 한밤중에 누군가가 계단통 문을 여러 번 쾅쾅 닫고 있었습니다. 내 방은 계단통 옆에 있어서 잠을 자면서 또렷하게 들을 수 있었다. 나는 호텔이 항상 소음을 제어 할 수 없다는 것을 알고 있지만 내 열악한 경험에 추가 된 또 다른 일이었습니다.
The staff was super friendly and personable, but the hotel was gross. Very dirty room;stains and torn carpet, blood on bathroom door, stains on walls and ceilings, furniture with holes/stains, fridge with missing parts, dirty dishes in dishwasher, broken hair dryer, called front desk immediately and sent person up who wiped off the door with a wet napkin. It was blood!!!Dirty napkins, garbage bag on floor, candy smashed into the carpet. The housekeeping supervisor was appalled at the condition. Blamed it on the maids not understanding English. Breakfast was never ready on time nor was the coffee so we couldn’t reap the benefits of having a free breakfast in the morning. Kids were running around the hotel banging on doors, tossing trash into the elevators, and nothing was done to stop them. We called and complained because it sounded like they were bowling above us the entire time. They should have called security or the police. Multiple people in our group called to complain. We couldn’t sleep. And to top it off, a fire alarm went off and we had to evacuate Monday morning. To pay 1,300 for three nights was a joke. Marriott should be embarrassed by this property.
I came on a business holiday here and these are my humble thoughts. I must start with staff and hospitality. I was checked in and checked out by Chrystal. She was kind, helpful and very well spoken. The manager - Jasbir was actually a very informative person. He took care of any extra concerns with my stay and always helped with business enquiries. So I'm sending a shout-out to the staff members especially Chrystal, Sheri, Jasbir and Juan The hotel itself was wonderful it was quiet, the rooms were clean and I was given dishware and cookware for the kitchenette in my room. The room service staff clean the rooms well which was awesome. The area itself feels safe since it's in an industrial area. And I got a GREAT rate for my long term stay of over 1 month. Nevertheless, it's fair to say that I will actually be interested in staying here again. It's affordable and a lot of value for money. There is free breakfast, toiletries and kitchen amenities; YES! I've seen a lot of families come to the hotel because they moving, seen a lot of essential workers like construction workers and it overall is a friendly area with lots of friendly people. The only bad thing is that the halls sometimes smell of **** or animal urine. I was told that the smokers do smoke **** sometimes and we can't really control what people smoke outside the premises. The hotel is a smoke free one, but pets are allowed. I think some guests let their pets do whatever they want for some reason. But then it's expected that some people are going to be inconsiderate. That's all for my review. Hope it helps all. Much love, From London
I was visiting family locally and decided on this location since it's reasonably priced and easy to access. I'm happy I made the right choice for the 3 days I stayed. The service from check-in to check-out was probably one of the best I have had in a very long time. The general manager was very attentive and ensured that the accommodations were to my liking. I was treated with nothing less than professionalism from all staff levels. The room was tidy, well-arranged, and cozy. I slept without any disturbance. The ongoing renovations were imperceptible. The breakfast was made fresh every morning, with typical breakfast fare of fruits, bagels, fresh waffles, eggs, bacon, etc. The lobby area was clean and modern. This location exceeds expectations in service and customer commitment. I will definitely return.