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항상 즐겁고 매우 편안하고 친절한 직원 훌륭한 분위기와 많은 n8ce 식사 관절과 가깝습니다.

We stayed there on Friday January 5. We used digital key. We had stayed here before. It's an ok hotel. We got our room on the 3rd and highest floor. The ice machine was broken on the 3rd floor but my husband was able to get ice on the second floor. We returned on January 15th. We again used digital key to check in (no need to go to the front desk). Our television was blue and we could figure no way to adjust the color. The ice machine on 3rd floor was STILL broken. As we were sitting there, our door opened. My husband saw the man who tried to get in, the guy was given our room as his. My husband went to the front desk and asked about the mishap. The front desk lady (an older woman) apologized and said she was trying to fix everything. The poor guy also had to go back to the front desk to obtain an unoccupied room. At one point, we had 3 rooms assigned to us in the app. When we left on the morning of January 16, we checked out at the front desk. We explained to the younger front desk person what had happened. She agreed that she had NO idea how someone else got a key to our room. I asked about the ice machine and said that we had been there 10 days earlier and she said, ”I think they are waiting on a part”. When I explained that our TV had a blue picture, she said, ”I think that someone is working on that”. We are Hilton Honors members, and thought that Hilton had a guarantee. We got nothing for our troubles. Not really even an apology, just excuses. Though we will probably continue to stay at Hilton properties, not sure we will stay at Hilton Garden Inns in Dothan again.

Excellent Front Desk Team Clean rooms Very easy access to food, shops and other activities I recommend this hotel for a day... or an extended stay! Basic needs are already in the room Other amenities were available - grill, pool, basketball court with great housekeeping staff who maintained the area very well

Very roomy accessible room on the first floor. Room was clean and had no lingering odors. Staff at check in and checkout were very warm and considerate. Guest room service attendant was very accommodating.

방은 깨어날 때 소변 냄새가 났습니다. 너무 강해서 처음에는 우리가 누워있는 매트리스에서 나오는 줄 알았습니다. 에어컨에서 나오는 것으로 밝혀졌습니다. 방에 강한 공기 청정기/쾰른 냄새가 나서 도착하자마자 눈치채지 못했습니다. TV 화면이 어느 시점에서 펀칭된 것처럼 손상되었습니다. 천장 전체에 얼룩이 있었습니다. 또한 직원(모두 관련된 것 같습니다)도 체크아웃에 대해 매우 강요하며 11시에 차를 포장하는 경우 떠날 때까지 몇 분마다 괴롭히기 시작합니다.