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I use this property frequently and have never had a bad experience; staff is always so very friendly and helpful, the rooms are always clean and pretty well put together I maybe bias but I do love the Marriott experience

훌륭한 직원, 좋은 방, 훌륭한 손님! 이것은 내가 경험 한 최고의 호텔 경험입니다. 특히 깨끗하고 신선한 숙박 시설. 내부 / 외부 수영장과 훌륭한 피트니스 공간이 있습니다. 폭동에서 멀리 떨어져 있으므로 교통 수단을 갖는 것이 좋습니다. 저를 믿으십시오. 나는 많은 리뷰를 쓰지 않았지만이 호텔은 5 성급이라고 생각합니다!

Let's start with the positives: Jason, the hotel manager, was efficient and effective in resolving an issue regarding room rate and extending our reservation. We were staying within a group block for a baseball team. This gentleman understands exceptional customer service. The included breakfast and servers were very good. Though the breakfast was the same everyday, it did offer several hot options: eggs, sausage, and breakfast potatoes. The severs went above and beyond -- please be sure to tip them appropriately. Plenty of parking available around hotel and within 10 minutes of plenty of fun restaurants, though hotel itself is in a business park area. Now for the negatives: Rooms are in need of updating. Carpet was dingy and sticky in places. Most of our group wore flip flops around their rooms. Besides Jason (and one other lovely female front desk agent), most other hotel staff here were very subpar and not willing to work with guests. I have read other negative reviews regarding Damion, and I would have to agree (I believe he is the sales manager). He and other front desk staff were not helpful or accommodating in any regard. They probably should not be in the hospitality industry. So if you need hotel with good customer service either ask for Jason or avoid staying here.

우리는 남편이 의료 서비스를 받고있는 곳 근처에 5 박을 묵었습니다. 매우 편리한 위치와 조용한 지역입니다. 스위트 룸은 큰 크기였습니다. 며칠 동안 매우 편안했습니다. ... 주방, 스토브, 접시, 식기 세척기 및 냉장고는 대단히 감사했습니다. 샤워는 놀라운 수압과 많은 온수를 가지고있었습니다. 베개가 많고 담요가 여분으로 편안한 침대. 복도에서 개 소리가 들리면 조금 걱정했지만 손님이 방에있을 때 소음이 들리지 않았습니다. 아침 식사는 스크램블 에그, 삶은 계란, 훌륭한 토핑, 소시지 또는 베이컨, 그리스 요구르트, 시리얼, 과일 및 빵이있는 ”포함 된”식사에 믿어지지 않았습니다. 우리는 완전히 다시 여기에 머물 것입니다.

The Renaissance was a wonderful place to stay! I came for a work training and every staff member was exceptional! Henry working the Starbucks coffee counter was always such a joy in the morning and was AMAZING with how many of us there was! I will definitely come back next time I’m in Indy!

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