알링턴 호텔 검색

방은 신선한 침대 린넨을 포함하여 매우 깨끗했습니다. 욕실과 샤워는 흠이 없었습니다. AC가 잘 작동합니다! 4도를 끄고 여전히 시원하고 편안합니다. 우리 접수 원은 매우 멋졌고 체크인 시간을 (3PM)보다 몇 시간 일찍 얻었지만 체크인이 매우 쉬웠습니다. 그래서 우리는 점심 먹으러 나갔고 우리가 돌아 왔을 때 방이 준비되었습니다. 전반적으로 매우 즐거운 경험. 나는 확실히 돌아올 것이다. 가치에 대한 5.0이 아닌 유일한 이유는 내가 지불 한 가격이 다음 주말에 게시 된 온라인 가격보다 훨씬 높았다는 것입니다.

우리는 신용 카드로 첫날 밤 숙박 후 첫날 아침에 253$의 요금을 청구한다는 것을 알았습니다. 책상에 전화했을 때 나는 거짓말하는 것처럼 대우받았습니다. 점원은 우리가 스테이크와 연어를 먹었는지 묻기 시작했습니다. 우리는 트로이스에서 먹었습니다. 우리는 바에서 두 잔의 음료를 마셨지만 신용 카드를 사용했으며 우리 방에는 청구되지 않았습니다. 그녀는 조사가 완료될 것이라고 말했습니다. 물론 나중에 그녀는 그것이 서버 오류라고 말하면서 다시 전화를 걸었습니다. 나는 다시는 여기에 머물지 않을 것이며 고객 서비스가 열악하며 품질 개선이 필요합니다.

I stayed at the Arlington North location for 2 nights April 24-26th- 1st night I was checked in using my same card that I use for incidentals. I wasn’t informed about what kinda of card this location preferred. But I was told, after already having my card swiped and keys made, that the WiFi is out due to some storm damage. The next day I went to extend the stay, since the WiFi was out, I couldn’t finish my assignment, and needed the extra rest. Since I used a third party site, I had to make a whole new reservation for each stay. Which meant 2 separate incidental fees. I go to check in with the front desk and at that time I was told by Candice, That TownePlace suites don’t take prepaid cards, and she would have to inform her GM. From that point, I observe that there is no communication between staff or lack of training, however I explained to them my concerns and how that this information was new to me and how I felt about the situation and in turn shouldn’t be reprimanded by false information or lack there of. Consequently they were responsible for the miscommunication and honored the agreement. I was also informed that they don’t want people using prepaid cards as forms of payment because they take up to 7-10 business days to refund the money, unlike the normal 3-5 business days Im custom. As of May 4, I still have yet to receive my refund. As well they were still showing pending on my account summary. I immediately contacted my bank and they informed me, that not only were payment status read pending, but they have the ability to hold my money until MAY 11th!!!! I was shocked and very upset at this new information and reached out to the location. They of course just repeated the same thing that they said before. Only this time they were very unapologetic, didn’t emphasize with my problem and proceeded to make me feel as if their hands were tied and conducted themselves in a nonchalant manner and was hesitant to give me the corporate contact and they’re names. GM Alyssa I believe, I never seen her face and refused to call her superiors. Stating, once again misinformation, that the office was closed. Without even suggesting leaving a voicemail or email. In addition, she stated that this was a franchised location thus the brand standards of Marriott were not applied nor informed. Seeing as they were not being any kind of help. I located the contact information for cooperate and left my own voicemail. When I reached out to Marriott, I was dumbfounded by the policy method that the use for this situation. This is to send you and your concerns back to the location where they were placed and hopefully they will handle it. In other words send you on a wild goose chase to get absolutely nothing done. Everyone I talked to disassociated from taking accountability and gaslight you till you move to another and then it’s one person after next repeating the same script as to Confuse and convince outsiders that they are an organized and stable. When in rea

Great location, great staff and awesome amenities. I stay here every trip. The kick back at 5:30 was great. Food and drinks included at no extra cost. And breakfast was above and beyond, the coffee was my favorite part. Our room was very nice and clean. Very spacious and we were able to see the AT&T Stadium form our room.

아내와 나는 텍사스에 카우보이와 갈을 보러 갔다. 힐튼에서 우리는 게임을 오가는 셔틀 서비스가 있다는 것을 알았습니다. 그것은 최고의 위엄있는 운송이었다. 우리는 서비스에 만족했고 필요할 경우 다시 사용할 것입니다. 코리의 에너지는 놀랍고 매우 전문적이며 수용 적입니다 ... 생수와 카우보이 T-셔츠를 제공합니다. 이 서비스를 적극 권장하며 정시에 제공됩니다.

이 호텔에 매우 실망했습니다. 그것은 더러운 복도, 엘리베이터 및 객실이 포함되었습니다. 아침 식사는 평균 이하 였고 실제로 멈출 가치가 없었습니다. 그것을 위해가는 유일한 것은 길 건너편에있는 Six Flags Hurricane Harbor와 무료 놀이 공원까지 트롤리에 위치했습니다. 170 달러의 북쪽을 지불하는 것은 가치가 없습니다. 이 지역에는 더 깨끗하고 더 나은 편의 시설을 제공하는 어리석은 높은 가격이있는 여러 호텔이 있습니다. 나는 그들이 화장실보다 작은 변기를 설치하는 것을 보았을 때 내가 대접을 받았다는 것을 알았다. 20 달러의 부분을 건너 뛰기..... 정말 세계적인 인상 친구!!!

The hotel was conveniently located near the AT&T stadium and was clean and comfortable. Felicia and the staff were excellent and were very accommodating for our needs.. The breakfast was very good. We enjoyed the reasonable prices at the bar. Would highly recommend.