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뒤로 한가운데의 어려운 지역에서 Douro의 멋진 전망이 있는 이 Agroturismo Hotel은 농장과 당시 그룹이 구입한 Adega Val Moreira에서 태어났습니다. 몇 번의 방 경험을 한 후 모든 방이 Douro의 멋진 전망을 제공하는 다양한 방이었지만 성장으로 인해 계단과 주차 어려움이라는 두 가지 문제가 발생했습니다. 그러나 객실의 품질, 레스토랑 서비스, 합리적인 아침 식사, 편지 저녁 식사 및 2개의 뷔페는 항상 매우 완벽하고 동정적이고 유능한 직원 서비스를 제공하는 위원회는 또한 커뮤니티는 커뮤니티가 커뮤니티가 커뮤니티가 필요한 조치를 취할 수 있도록 필요한 조치를 취할 수 있도록 필요한 조치를 취할 수 있도록 필요한 조치를 취할 수 있습니다. 커뮤니티가 커뮤니티가 Douro의 풍경이 멋진 호텔의 위치와. 모터 어려움으로이 호텔에 가고 싶은 사람은 두 번 생각해야하지만 많은 계단을 생각해야하지만 그렇지 않을 수 없습니다.

강을 따라 위치한 훌륭한 호텔로 쉽게 갈 수 있습니다. 방은 강 전망, 정말 경치 좋은 곳입니다. 호텔에는 내부 레스토랑이 없지만 10-15km 거리에 다양한 추천 레스토랑이 있습니다.

The location, the view is beautiful. The rooms are attractive and comfortable. I wish the service and hospitality matched. Not welcoming, not relaxed- almost seemed protective of their property to the point as though they wished they didn't have to share their family operation. Here a few examples: We had two groups traveling, staying in 3 separate rooms. We had restaurant reservations booked 6 months in advance. I received an email before our trip which questioned our restaurant reservation for 6 and didn't I know that it was only 2 to a room. I found that odd and a bit annoying-- I did reply and gave all the information they needed as to the other party and told them we were related and that I was well aware that there were only accommodations for 2 to a room. I didn't realize that this wasn't a one time experience in how they handle communication. There was a luggage room open and an young girl standing by the door. I asked if they stored luggage, her response was ”Sometimes.” ( what does that mean?) The other party we were with described the check in experience as 'fussy' ( our experience as well) and the restaurant evening was some of the worst service he has experienced. The long awaited dinner meal was a mixed experience. We had made reservations 6 months in advance requesting a view. When it was clear we were going to be seated in the back one of the people in our party motioned to the areas a little closer to the windows. The manager in a very abrupt manner said No! there is nothing available. Maybe so but there are so many other ways to say that. How about first off ”Welcome to our restaurant...” The food was very good. However, the back of the house does not match the front of the house. Orders were mixed up, The service was slow, not attentive and at one point they forgot to even come back and take our dessert order. By the time they did, there was only one person that was interested anymore. They didn't split the checks as promised and when the we talked to the mgr. he seemed annoyed and didn't want to correct it so we didn't pursue it any further. The breakfast experience was odd as well. Instead of a welcome, it was where are you staying? I happened to notice he was holding an egg. That was my only tip off that there were eggs. I ordered scrambled eggs. On view there was a nice assortment of breads, fruit and cheeses. The rest of the party were finishing their food and would have liked to have ordered eggs if they had been offered or informed . Lack of communication, lack of hospitality.