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5.0/5
강력추천
리리뷰어불행히도 호텔은 내 예약 세부 정보를받지 못했습니다. 다행히 원래 예약 기간 동안뿐만 아니라 항공편이 취소된 후 2박을 더 수용할 수 있었습니다. 특히 좌초된 솔로 여성 여행자로서 나를 돌봐준 호텔 직원에게 충분히 감사할 수 없습니다. 호텔은 공항 바로 옆에 있으며 섬의 멋진 전망을 감상할 수 있는 옥상이 있습니다. 건물이 개조될 예정이라는 것을 이해하지만 하이라이트는 확실히 직원들의 환대였습니다. 내가 Batanes에 다시 간다면 나는 확실히 다시 여기에 머물 것입니다.
리리뷰어Excellent service. Treat you like family.
The only thing rivaling the beautiful scenery is the kindness of the people. The locals are very welcoming.
Hope to be back soon!
익익명 사용자Everything is so perfect. Simple and people are really nice. Everything is neat, except the comforter is a little dusty. I have hyper sensitive skin and one of my top allergen is dust and so I have been scratching all the time. I guess if you are not as sensitive as I am you will not feel the same. I will still go back here if I have a choice because it is just located at the back of the airport. I love the proximity and accuracy in the description.
리리뷰어15 minute drive from the center, but to those who are after tranquility, the hotel location is a very good choice. The staff are very polite and friendly. Except for the weather which is very unpredictable, it was a pleasant stay overall.
리리뷰어This is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice.
However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change.
Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch.
All in all it was a nice stay but with very little effort and training it could have been much better.