Borgosesia 호텔 검색

The hotel was booked for 3 nights R&R between a 2 city break arriving early evening. There were several issues but the main complaints made the following morning were : 1- Areas/appliances in the bathroom needed cleaning. (photos were taken) 2- Aircon not working 3-No tea/coffee making facilities Very quickly housekeeping staff arrived at our room for me to point out my bathroom concerns. They also brought a coffee making machine (apparently only the suites include this facility ) and maintenance brought us a fan (our suggestion). Yes the complaints were handled quickly but the attitude/response was very odd- ie.. as if not having aircon was no big deal .. And of course we should not have to complain about such basic requirements in a hotel of this star rating (questionable). Several poolside slabs had weeds growing between them. Also whilst sitting on the edge of the pool (legs in water) my husband's hands touched the top tile above the water line and found his fingers dirty (they left fingerprints on the tiles in question). It goes without saying therefore that the pool needs some attention. This is basic standards required of any hotel providing his type of facility ? (there as a pool robot cleaner evident) The breakfast buffet was only 'ok' -not a particularly 'eye catching ' presentation. On the good side, the hotel provided pick up/drop off at train station and helped with transport to a local restaurant when a taxi could not be booked. Safety deposit box was provided and was easy to use. There was also a good sized hairdryer for use (found in wardrobe). All appreciated . There were many wedding type tables with white tablecloths /chairs pushed to side of several areas (open doored rooms) of the hotel. Having read many of the reviews of this hotel published over the last few years , it does make me wonder if Management have become very complacent due to its superb location ?

Owner very kind, clean

A culinary highlight in a spectacular setting. Chef patron Antonino Cannavacciuolo enchants with his menus. The Villa Crespi is an imposing hotel with a marvellous interior design. The service is excellent, very friendly and the team goes the extra mile to fulfil requests. You can feel that it is a family and you are warmly welcomed. Thank you for a wonderful experience!

Buon Horel a pochi minuti dalla stazione . Funzionale , pulito , personale cortese . La pecca però è che il bagno era poco luminoso e la doccia senza copertura , per un 3 Stelle e quanto pagato sinceramente mi aspettavo un po’ di Più . Non posso recensire la colazione in quanto ci siamo svegliati tardi!