톤턴 호텔 검색

자주 찾는 호텔이 되었습니다! 모든 면에서 만족! 프론트 직원도 열정적입니다! 세탁, 수하물 보관 등의 문제 해결을 진심으로 도와주세요! 슈퍼마켓 근처의 훌륭한 위치!

나는 하룻밤 동안 디럭스 더블룸을 예약했습니다. 우리는 넓고 깨끗하며 잘 꾸며진 우리 방에 매우 만족했습니다. 침대는 베개와 마찬가지로 매우 편안했습니다. 리셉션의 환영은 따뜻하고 친절했습니다. 호텔에는 주차장이 있지만 NCP가 운영하며 24시간 숙박에 10파운드 미만입니다. 결제는 APP를 통해 이루어지므로 도착하기 전에 휴대폰에 설치하는 것이 좋습니다. 기계에서 현금이나 카드로 지불할 수 있는 옵션이 없습니다. 호텔 자체는 개별적으로 장식된 침실과 공용 객실에 다양한 시대적 특징과 가구가 있는 매우 매력적입니다. 우리는 저녁 식사를 위해 근처 레스토랑에서 저녁 식사를 위해 아들을 만나고 있었기 때문에 식당에 대해 언급 할 수 없었고 이른 점심을 준비했기 때문에 아침 식사를 선택하지 않았습니다. 우리는 음료의 서비스와 품질이 높이 평가 된 Brazz에서 칵테일을 즐겼습니다.

We stayed for two nights in room no.1. the hotel was easy to find but be careful of the traffic as you enter the narrow side entrance. The private car park is £5/night...I don't like having to pay when I am a guest but maybe it keeps prices down. Large cars beware of the exit...very tight and evidence of many scrapes. Speak to Reception who may have an alternative exit. But the welcome was warm and friendly, our room clean and bright with the usual facilities. The staff really did treat all the guests we saw in a friendly and cheerful manner. We had dinner and the food, service and wine were very good. Breakfast was also of a high standard. Situated close to the town centre the hotel is ideally placed and priced. We would definitely stay there again and have no hesitation in recommending it.

Let me start off by stating that Meg and her team are fantastic. I stay here quite regularly for work. The staff are friendly and will go the extra mile to make your stay more welcoming . It has a kitchen where you can cater for yourself always clean and tidy The rooms are well cleaned by housekeeping she does an amazing job 100% worth the value for the money for me this is a 5* review wouldn't stay anywhere else when I come to Taunton

We made a last-minute booking and the hotel were so great in accommodating us. The reception was easy to find and we were greeted warmly by Erin. We had to make another booking the same night to accommodate another family-member and Erin was a great sport in giving us adjoining rooms and relocating us upstairs, including helping with all our suitcases and bags. The level of service here is akin only to what I've experienced in the Caribbean. A true care and warmth with a willingness to go above and beyond unasked. For this I give them an A+. The premise of community support and involvement is admirable and training up of youthful staff, grooming them in truly 5-star service standards is definitely welcomed! Other hotels would do to learn from them! In the morning of our departure, our things were whisked downstairs, again with a genuine joy in helping. We didn't get everyone's names, but our gratitude to Erin, Maisie, Alex and so many more who made difficult personal time for us into a comfortable, relaxing one. Loved the rotation of cookies daily and replenishment of assorted teas. My only advice would be for them to place non-skid bath mats in the shower trays and to install handrails, but otherwise, there is little to be faulted. We look forward to returning in the future!

나는 아침 식사를 포함하여 몇 안되는 사람들이 1 박에 £ 65를 기대한다고 상상할 수 없다. 친절하고 환영하는 직원이있는 깨끗하고 편안하며 현대적인 호텔입니다. 주차가 쉽습니다. 객실은 잘 갖추어져 있으며 필요한 경우 무료로 다양한 세면 도구가 제공됩니다. 객실은 에어컨과 안전합니다. 침대는 매우 편안합니다. 객실은 매일 청소됩니다. 위치는 밤에 조용하고 커튼이 정전입니다. 나는 잘 잤다. 바는 잘 보관되어 있으며 많은 방이 있습니다. 조식 부페는 과일, 죽, 무수한 시리얼, 토스트, 과일 콤포트, 요거트, 머핀, 크로와상, 핫 베이컨, 콩, 소시지, 스크램블 에그 등이 있습니다. 뜨거운 음식은 잘 준비되어 있었습니다. 차, 커피, 과일 주스 등 다양한 종류가 있습니다. 좌석이 많고 테이블이 청소되고 위생적입니다. 옆집에는 크고 수용 가능하며 합리적인 가격의 술집이 있으며 저녁 식사를위한 좋은 메뉴가 있습니다. 나는이 호텔을 추천 할 것이다.

Male at check in could not have been more miserable, uninviting and hated life more if he tried. After grunting his way through the booking and sliding a piece of paper to sign and then sliding the key to me I wasnt quite sure if we had finished the transaction as there was no guidance from himself. I said are we all done and as he grunted at me I assumed we were there so I left to find the room. The room was on the ground floor. Bathroom was grotty and the flush just poured out water for half an hour a time every time it was used. Bed was small. Room was dated. Phone was dirty and covered in whatever finger juice had congealed over many years. The carpet was threadbare. The room was an embarrassment to be fair. Went into the bar to get food. Asked for the tablet, the member of staff was busy swearing with the ”regulars” and I felt as though I was causing her problems but she obliged. Ordered a Magners via the tablet, an Astril was dumped on the bar. I left it as that wasnt my order, then was barked at by another woman that was my drink ”but she was too busy to bring it over”, granted there were 2 people at the bar at the time. I said I didnt order that, she told me I had, I assured her I hadnt, then lo and behold they apparently had no Magners so I took the Astril for ease. The food was a pizza which in reality was a burnt base with some mush chucked on. Horrible. Back to the room, good sleep. Breakfast in the morning. No knives, no beans. 2 members of staff having a yap, interrupted them and got what was needed, they went back to yapping. Check out the food and everything was sorted by the company. The receptionist told me it wasn't. I asked her to check as I knew it was, she said I have but I will check again. She told me no the company dont cover it. I assured her they do and this time showed her the booking. She called someone else over who told her to bill the company if thats what i wanted. I left and then they proceeded to moan about me not accepting that the booking was not including food so I had to return and have more of the same conversation. As a diamond elite member this hotel is an embarrassment to the brand. The staff are rude. The rooms are inadequate and dated and the check in and check out process is shambolic at best. Need to do better. Wont be staying there again.