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Connor의 탁월한 테이블 서비스 덕분에 레스토랑에서 가장 즐거운 식사 경험을 했습니다! 들어서는 순간부터 따뜻한 미소로 나를 맞이해 주었고 집에 있는 것처럼 느끼게 해주었습니다. 식사 내내 그는 세심하고 지식이 풍부했으며 내 요구 사항이 충족되도록 계속해서 나아갔습니다. 그의 추천은 정확했고 그는 단순히 신성한 무료 디저트로 나를 놀라게했습니다! Connor의 전문성과 친절한 태도는 내 저녁을 진정으로 높였습니다. 나는 돌아와서 그의 완벽한 서비스를 다시 즐기고 싶습니다. 기억에 남는 식사 경험을 만들어준 Connor와 전체 직원에게 경의를 표합니다!

We have been very lucky to stay here twice before. 2012 “Amazing “ 2018 “ not so good “ Just home from our stay : October 2024 “sadly won’t be going back “ Very disappointed 🥺 the sad condition of our room 106 also Very dated and bathroom not in a good condition. Have raised this with the staff before leaving. Very limited tea/ coffee room tray . Breakfast menu : be mindful of extra charges on the breakfast list . Meal and drinks in the 2020 brasserie felt over priced also a 7.5% service charge . Both nights wedding guest and music NOISE till early hours of the morning both outside the building and in hotel corridors . Staff were very helpful and apologetic .

Stayed one night at the Pheasant on a midweek break. It turned out that we arrived on the first snowy day of the year. If anything, the snow added to the already considerable charm of the old inn, nestled in a fold of the Peckforton hills. We were greeted by the hardworking and personable Alisha, who looked after us brilliantly during our stay. We were quickly checked in and directed to our room in the old barn. The room was very comfortable and wonderfully warm, which was welcome, given that the external temperatures were hovering around zero. Standards of housekeeping are impeccable at the Pheasant. The bedroom and bathroom were extremely clean and appeared to have been refurbished relatively recently. The double bed was very comfortable and sleep quality was good. Tea and coffee making facilities were provided. The bathroom was equipped with high quality toiletries. Drinks and dinner at the inn made for a highly enjoyable evening. The food is high-end gastropub and was appreciated by both of us. Breakfast the following day consisted of a wide choice of cereals and juices. There was also an extensive cooked menu. The “full English” was excellent. The stay flew by, and we were sorry to leave. It certainly won’t, however, be our last visit. This wonderful old inn offers visitors the finest traditional British hospitality. It is comfortable, informal and welcoming. The staff are outstanding. Recommended in the highest possible terms.

Had a family bereavement and called 30 mins after booking to cancel, spoke to Anna who was very empathetic and said there is nothing to worry about, we can’t do a refund but I can stay another night ‘I’m sure there is something we can do’ Spoke to Andy hotel night manager 2 days later and tried to book me in but fully booked, which I completely understood. This morning I spoke with Anna again to rebook and she said that they do not give refunds or change dates under their policy with a completely different tone??? I then explained that she and Andy had previously agreed this and she said she would have to terminate the call as she is not prepared to be spoken to like she was, I did not shout or scream I just said “so you’re going back on your word then”, which is fair enough. Please look into this Nunsmere Hall you are better than this.

Lovely hotel. Perfect location for Chester, just outside in the country. Spotlessly clean with very friendly staff that could not do enough for you. Biker friendly, and a nice car park out of view of the main road. Meals were excellent and a lovely beer garden. There's a petrol station within 100 meters for refilling the bikes with a shop attached, so perfect. Will be using again.