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Pros: Polite friendly staff. Incredible food. 3 courses for £20. Walk-in, powerful shower. Great location. Cons: Our room (74) was quite small and tired looking. Needs decorating and vinyl replacing on outside of door less wardrobe. No view from window, just a concrete wall. No comfy seating area for just a drink, only high tables and stools or dining tables and chairs. Hot buffet breakfast with watery scrambled eggs. I found out after I could have asked for a fried egg. I think workmen use this hotel. Personally, I think any hotel that have workmen stay should allocate certain rooms for them and keep nicer rooms for people who stay for pleasure. I'd stay there again but request a different room from 74.

Over the years, I've been to a dozen countries and have stayed in budget accommodation in quite a few of them. Metro Inns deserves a place in my top 3. The staff are very knowledgeable about the local area and are all friendly and polite. The manager even loaned us a few hangers from his personal lodgings as the previous tenants of our room had either broken or stolen them. Communal toilets and showers were cleaner than expected and well stocked, as was the kitchen (which had plenty of fridges, kettles, and ovens for us to use). The showers were powerful enough to ***** off a day's worth of sweat and grime! Better than my shower at home. Towels were replaced daily for us, which I honestly wasn't expecting as we only paid £12 per head per night. Conveniently located smack bang in between Edinburgh and Glasgow park and rides, but there's plenty to see around the local area such as the Falkirk Wheel and Kelpies. The only downside was that our room only had two power outlets and could have done with a lick of paint, but the beds were surprisingly comfortable. There are also a couple of restaurants within throwing distance if you can't be bothered to cook. The coffee machine in the lobby that uses actual beans instead of instant rubbish was a nice touch. All in all, if I'm back in the area again, I'd definitely book this place again! Even if they raise the price, I would still consider it reasonable. Many thanks for a pleasant stay!

My friend bought be an overnight stay for my 30th birthday, the spa was fab and loved our dinner in the restaurant but unfortunately this was ruined by the guests who were next door. There was an incident where a couple were arguing and trashing the room to the point the police had to be called. I called reception 3 times while this was happening and was told there is no security in the hotel and the young lad on reception wasn’t sure if he should phone the police or not. I asked him to call the police as it had been going on for hours. We were scared the couple could hear us so we were whispering down the phone to reception. This is not how you should feel in a relaxing spa night with your friend we were terrified and shaken up. I totally understand this isn’t the hotels fault as they can’t control the guests but this ruined our stay and I just assumed they would take some accountability for this ruining our relaxing spa night. We received a email back saying they can’t control the guests and there is nothing they can do. I think there should be security in this hotel for the guests safety, I go to Macdonald hotels a lot and my family owns timeshares with them and I am so disappointed at the service and rude email we received back taking no accountability.

우리가 갈 곳 근처에 있었기 때문에이 호텔을 시작으로 예약했습니다. 우리는 Hebrides로가는 길에 다양한 호텔 B & B에 머물고 있습니다. 첫인상은 와우 이곳이 얼마나 사랑스러운 곳인지 8 년 전에 다시 장식되었습니다. 우리는 리셉션에서 정말 좋은 환영을 받았고 방에 대해 물었고 더 큰 방 중 하나만 있습니다. 엘리베이터까지 짧은 도보, 몇 초, 침실 문을 열었을 때 다시 매우 감동했습니다. 그런 큰 방을 기대하지 않았습니다. 샤워를 하고, 넓은 공간, 욕실에는 주전자가 있는 차와 커피가 있고 매우 조용한 방이 있습니다. 그런 다음 먹고 식사를 하러 갔습니다. 제공되는 Cloe 웨이터는 사랑스러운 젊은이이며 매우 도움이되고 수다스럽습니다. 모두 머물기에 아주 좋은 곳입니다. 적극 추천합니다, , 음식은 메뉴의 탁월한 선택에 탁월합니다.

I visited here yesterday for afternoon tea with trepidation, having read the negative reviews regarding accommodation. I was very pleasantly surprised, I found the staff from reception to the servers to be very welcoming and attentive and the afternoon tea was absolutely delicious! I have eaten afternoon tea in some of Edinburgh's top landmarks and this compared favourably with the best at a fraction of the price. Really tasty and varied savouries and sweets and beautifully presented. I had wine rather than tea which was very reasonably priced. All in all, a lovely experience so thanks to all staff involved not least those in the kitchen. The room was comfortable with nice views....if I was to be very picky I'd say that yes, the decor could maybe do with freshening up and some nice easy listening music would have added to the ambience but a lovely experience nonetheless.