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멋진 하루를 보냈습니다. 레저 센터는 훌륭했습니다. 체육관 자쿠지 증기와 suna 모두 훌륭합니다.

우리는 9월 10일 일요일에 안뜰 방 중 하나인 Delamere에 머물렀고 완벽한 로스트 비프 점심으로 시작했습니다. 우리가 가진 최고 일 수 있습니다. 우리 방은 정말 편안하고 잘 꾸며져 있습니다. 욕실은 작았지만 영리하게 배치되어 우리에게 잘 맞았습니다. 우리가 방문하는 대부분의 장소에서 상쾌한 변화를 만드는 메이크업을위한 좋은 조명! 저녁 식사는 똑같이 좋았습니다(건설적인 비판 중 하나는 치즈 보드에 더 다양한 종류가 있어야 한다는 것입니다. 그러나 다른 모든 것이 제자리에 있었기 때문에 5 * 등급을 낮추지 않았습니다). 매우 편안한 수면 후 우리는 훌륭한 아침 식사를 완전히 즐겼습니다. 훌륭한 선택, 관대하고 맛있는! 우리는 Pheasant Inn을 너무 즐겼기 때문에 크리스마스 선물로 다양한 가족 구성원에게 바우처를 줄 계획이며 곧 돌아올 것입니다. 좋은 숙박 주셔서 감사합니다.

We were recommended this hotel by friends who had their daughters wedding there a few years ago. We found a Wowcher deal which included DB & B with dining credit much cheaper than the advertised prices for this hotel. Check in was very easy but things didn't start well as we headed to the bar for drinks. We only ordered a pint of beer and a coffee from a guy who didn't seem happy. The coffee was almost cold alas so we asked if we could have it hotter please even though this took the guy ages to make. We thought they would microwave it (which we would have been happy with to be honest) but they completely remade it. It meant we were stood there for over 20 minutes which we noticed inconvenienced another couple wanting to settle their bill. It did seem ridiculous having to wait so long especially as we noticed other guests later getting a waiting on service. My wife decided to raise it with the manager who on hearing our story was somewhat outraged to be fair and apologised stating that shouldn't happen. She immediately removed the cost of the drinks from our account. From here all went well having ordered more drinks from the waiting on staff. We had booked the 1851 restaurant upstairs from reception but on arrival the menu was quite restrictive and not to our taste so we asked if we could dine in their other restaurant? They duly obliged as there was availability. What a difference for us, so much more choice and much cheaper to be honest. The deal we had included a £30 dining allowance each so we didn't expect to top that. The meal we chose was gammon steak which we both said was the best we had ever had, together with a starter and a pudding each we only went over the £60 limit by what we estimated as £5. The room was much like you would expect in a castle but with modern conveniences. A perfect night sleep on a very comfortable bed. Exceptional quality we thought. Breakfast next morning was exceptional also with a choice of continental or hot breakfast or both if you wished. Next came checkout, asking how our stay was so we said it was good overall. We were told the bill account was just over £100 which I questioned. They had another look, printed the bill out and said it was just over £54. Again I questioned it saying I should owe about £5 allowing for the £60 dining credit but the manager who overheard what we were saying got involved. The total included a discretionary service charge of 10% with them saying it is discretionary but they presented the bill to us including it. At this point we needed to get away and didn't want to argue further as there was a queue forming behind us. We thought it best to sit down and work it out when at home so we paid up. This we did and so there were items on the bill that we hadn't eaten together with 3 pear desserts again there being only 2 of us. I asked a very efficient young lady called Elen to recheck and come back to us. She agreed and apologised for the errors and promised she would look int

What a fabulous hotel. Staff are top drawer and the food was delicious and very reasonably priced. Bedrooms are quite small, but very clean an tidy. Bar is well stocked and for any real ale drinkers. Spitting Feathers bitter hits the spot. Highly recommended.