브리지엔드 호텔 검색

사랑스러운 작은 게스트 하우스와 훌륭한 위치. 객실은 현대적으로 보이지 않지만 내가 머물렀던 방은 충분한 공간이 있었고 침대는 매우 편안했고 방은 깨끗했습니다. 욕실은 넓고 나는 멋진 뜨거운 목욕을했습니다! 아침 식사는 맛있었고 유럽식 아침 식사를 위한 좋은 음식 선택이었습니다. 직원들은 정말 친절하고 환영하며 항상 채팅을 좋아합니다. 택시를 찾으려고 할 때 그들은 또한 매우 도움이되었습니다. 게스트 하우스는 Bridgend 마을과 Tesco에서 차로 5분 이내 거리에 있지만 기차나 버스 정류장이 보이지 않아 운전해야 한다고 생각합니다. 작은 스파도 있습니다 5/10 분 도보에 관한 것입니다. 나는 확실히 게스트 하우스를 추천하고 다시 거기에 머물 것입니다.

합리적인 가격의 훌륭한 호텔. Swansea 또는 Cardiff에 접근하기에 훌륭한 위치에 있습니다. 직원들은 예외적이었습니다. 특히 우리가 머무는 동안 매우 도움이 된 접수원이었습니다. 나는이 호텔에 머무르는 것이 좋습니다.

Key gripes: Wi-Fi in the room was awful, our phones could hardly connect to it. Steps in the room to and from the bathroom, seems like a trip hazard. Lame shower pressure. £5 charge for a dressing gown… in a spa hotel, where I’ve booked an expensive spa treatment. The restaurant is the hotel’s biggest Achilles heel. We ate there the first night and didn’t go back. The food was okay but mains came out lukewarm like they’d been sitting out for a while, the burger bun was dry. We ordered a starter of bread and olives which was £8 and they gave us two tiny slices of bread, it was so absurd that we laughed but honestly I prefer to eat my food than be amused by it. The restaurant wasn’t even half full but they sat us on the worst table so I was right behind a door which I kept hitting with my elbow. It took them an hour and a half to serve us two courses, hardly any food seemed to be coming out of the kitchen, lots of other tables sat with no food for ages. No one warned us that there would be a 30-40 minute wait each course. The service in general was very poor. We saw tables having to approach to ask for more drinks because the wait staff hadn’t offered. No one checked if our meals were okay. They seemed to do a lot of running about setting table places etc but not looking after their guests. Breakfast was similarly bad. Again staff doing busy work instead of looking after guests. I had breakfast on two mornings. Between those days, guests had to ask on separate occasions for teabags, a refill of scrambled eggs (twice), and more plates because they’d run out. The staff on duty were not checking the breakfast buffet to make sure everything was available. The first day I came down, no one explained to me how the buffet worked, showed me where things were, or even just said ‘the buffet is over there, please help yourself’. I come to a hotel to enjoy great food, a good sleep, relaxation, and excellent service - I want to be looked after for a few days. This hotel has recently been renovated so looks very clean and well presented, but the incompetent service really lets it down.