빌라쥬뇌프 호텔 검색

Perfect stay for one night before departing from BSL airport. Had been on Viking River Cruise so left at 11am to tour the historic Basel, Switzerland. Arrived at hotel around 2:30pm. Had an excellent lunch at LaCave. All in french so they had to help us interpret. Had a huge room, coffee maker, TV, nice hot shower, books, robes & slippers available. Dinner at LaCave was excellent. Madelines at night time with tea in room all complimentary. Staff at desk very nice day, evening & night. Helped with shuttle to airport in very early monring. No breakfast at that hour. I would definitely stay again and recommend to all my traveling friends. Rate was good and included trip to airport.

Poor service!! When we arrive the hotel we order a taxi to 04:00 AM( flight at 6:00) also the receptionist took our order fot 2 coffees , orange juice and Corazon's for the morning and promised us they have Soya / Almond milk When we came in the morning : 3:45 AM all the mess started : There was another group that orderd taxi and the receptionist let them go up on the first one by calming that : our coffee doesn't ready yet . I a asked him a couple of times where are the second texi but he said it’s on the way do not worry!!! He started to make the coffee without the soya/almond milk and said I don’t know what they promise i don’t have anything but that… in the end the coffee was ready only at 04:00 AM (15 MIN for coffee???) The other taxi still dosnt ariive! At this moment I asked again and again where is the taxi??? But he cancelld be rudely and said do not worry it's on the way!! At 04:05 I stopped being nice, on the receptionist calld the taxi station to order us the texi ( it was clear they never orderd 2 taxis) The first driver of the first group came to take us to the airport at 04:15!!! ( we arrived to the check in at 04:40) All this time the receptionist told us we don’t have to worry and this is a small airport and we will make it to the flight ( by the wat the Corazon's still wasn’t ready) Well.. We arrive last to the airplane and last to the check in. Dear IBIS - You don’t know the logistics that needed to taking a baby to the airplane and you don’t get to decide WHEN I will go out to the airport. We didn't even got to go the bathroom before the flight and we were breathless until we arrive there, It's NOT your decision to make if the airport is big or small ( one of your is your receptionist excuses) your job to provide the service. And if you can't do it : tell us advance! Hope another people doesn't do the mistake we did

We stayed here for 1 night as visiting basel as we were told it's cheaper to stay in France but when you add up the cost of travel it doesn't add up. My advise stay in basel and get a basel card as if you stay in a basel city hotel you get a basel card which gives you free travel on trams and buses and discount to museums We paid 50 pounds to stay here 1 night on a Saturday night but had we payed 100 pounds to stay at hotel in basel we would of been around £20 quid better off as we used trams busses and visited museums. Hotel is literally 1 minutes walk from the border of France and Switzerland can't miss it. The hotel is very basic small double bed quite hard but fine and little kitchen in same room. Bathroom was ok but like the room needs updating. Shower was fine pressure ok and water was hot. Never ate at breakfast so couldn't comment. Pool at hotel but never used so again can't comment. Check in wasn't great as door to place is locked so had to ring intercom for ages to get in.. The receptionist in the morning was helpful and polite. We got a coffee and a pastry from coffee shop nearly opposite the hotel. We got a cab from hotel for 17 euro to three countries bridge which we crossed from France into Germany then across another bridge back into Switzerland.

이곳이 1박용 백패커 호텔이라는 걸 이해해서 호텔이 고속도로 근처에 있을 거라 예상하고 거기에 가려면 어두운 길을 1km 정도 걸어야 한다는 걸 이해하고, 그러나 적어도 손님을 먼저 로비에 들어가게 해야 합니다. 나는 자정쯤에 호텔에 도착했고 접수원은 떨어져 있었고 아무도 책상에 없었고 작업은 건물 앞의 인터콤으로 원격으로 일하는 사람에게 아웃소싱되었습니다. 호텔은 체크인 기계를 사용하여 새로운 체크인 시스템을 구현했으며 확인 이메일에 코드가 필요합니다. 그러나 trip.com 앱이나 내 확인 이메일에서 코드를 찾을 수 없었습니다. 더 실망스럽게도 리셉션 직원은 영어로 프랑스어 억양이 매우 강해서 서로를 명확하게 이해할 수 없었습니다. 결국 친절한 신사가 담배를 피우고 프랑스어로 의사 소통을 도와주고 내 문제를 해결했습니다. 그가 거기에 없었다면 나는 아마 밤 동안 밖에 잠겨 있었을 것입니다. 이것은 믿을 수 없습니다. 이것은 매우 불쾌한 경험입니다. 나처럼 이러한 문제를 해결할 수 없다면 다른 국제 관광객들에게 이 곳에서 멀리 떨어져 있으라고 말하기 위해 글을 쓰고 있습니다.

房間非常好的乾淨整潔，是一次不錯的入住體驗，我們都非常感謝，下次將繼續入住，，，，去機場也非常近，會再來的

우리는 일찍 비행기를 타고 밤을 보내고 휴식을 취하기 위해 거기에갔습니다. 직원은 내가 최근에 만난 가장 도움이 되는 사람 중 한 명이었습니다. 우리를 돕고, 아침에 택시를 예약하고, 저녁 식사 시간표에 대해 알려주고 싶습니다. 아침식사는 꽤 맛있었고 방은 아침 일찍 엽니다. 백신 증명서에는 문제가 없습니다. 이 호텔의 모든 것이 순조로웠습니다. 객실은 현대적이고 편안합니다.

C'était notre première fois dans un Adagio, nous avons l'habitude des hôtels du Groupe Accor. Agréablement surpris de l'appartement, assez spacieux pour 4 (2 adultes et 2 enfants), très bien équipé, très calme malgré l'aéroport à proximité. Grand point positif, la tranquillité. Seul point négatif, la literie. Le matelas du lit et celui du canapé lit étaient trop mou. Une petite attention (cadeau d'accueil) pour les enfants serait la bienvenue.