트로우빌쉬메르 호텔 검색

We first stayed at the Hotel Mercure in Trouville-Sur-Mer as part of a package deal through Brittany Ferries in August 2022, and our experience was so positive that we decided to return for 4 nights arriving Monday 7th August 2023, again through a Brittany Ferries package: We were not disappointed with our decision to return! As before, the hotel was clean, and our room was cleaned daily, and the location of the hotel is superb, just 2-5 minutes walk to the beach, and within minutes (or seconds!) walk of lots of local restaurants. A walk (or ferry) to Deauville, and the beach/boardwalk there is definitely recommended, but please see my previous review in August 2022 for more information on location, and on the hotel itself. However, the main thing which made us feel so happy to return was the staff at the hotel. All of the staff we encountered at Reception were both friendly and helpful. All spoke excellent English, although occasionally my wife would ask if she could practice her French, which was always agreed to, and then embarked on a conversation in French about various things, including our usual need for milk each day for our tea. (Du lait, s’il vous plaît, pour le thé. Nous sommes Anglais!). Specific thanks this year go to Lindsay for her help and patience, although, as stated above, all Reception staff are thanked! We again emphasise to the reader the advantage of booking through Brittany Ferries as this yields a very good saving compared to booking both the ferry and the hotel independently. Overall, again, a very enjoyable stay, and we hope to come back soon! Merci beaucoup!!

Perfect for a short getaway in mundane Trouville-sur-Mer. Super-friendly staff, always helpful with suggestions on sightseeing, restaurants, etc. Nicely decorated rooms and common area. Rainfall shower, comfy king bed, downlighting. Good vibes from the moment you walk through the door

Excellent breakfast buffet with a large selection of sweet and salty food. Location is great within walking distance to everything. The rooms cleanliness is doubtful. There's no separate bathroom which is really strange. The shower is in the hallway of the room. There's a sliding door that separates the room from the toilet but it's difficult to close and doesn't isolate any sound or light. Not good at all if you're traveling with friends or family. Never seen any room like this before. Poor design.

Here are the main points I highlighted during my stay at Hotel Le Fer a Cheval: 1. Room - the room wasn’t renovated at all although it was advertised as such. Rather the room was outdated and had a lot of cracks and even mold. 2. Room temperature - the room was extremely hot with no ability to cool it. Opening the windows helped a little but there are huge drawback to keeping them open (see 3 below). 3. Noise - I mean LOTS of noise - locals, tourists, cars, delivery vehicles - 24/7. Also, there are several restaurants on the street which are opened late. Therefore, expect sleepless nights. 4. Bed - the bed and the pillows were very uncomfortable which, combined with sleepless nights, will give anyone a headache. 5. Toiletries - zero! There was a bottle of shower gel / shampoo but it was empty. 6. Staff - staff were nice but only up to a certain point. Accommodating a reasonable request is not something one should expect from them. The bottom line - value for money is 1 out of 10 so I would stay away from this place.

우리는 3 박 동안 호텔에 머물렀고 혼합 된 감정으로 떠났습니다. 한편으로, 프론트 오브 하우스 직원은 체크인과 발렛 주차 중에 우리의 기대를 뛰어 넘었습니다. 우리는 또한 대형 수영장, 사우나 및 휴식 공간이 있는 광대한 스파 공간에 기뻤습니다. 방은 사랑스럽고 Accor All 충성도 프로그램의 일환으로 예상치 못한 업그레이드도 받았습니다. 개방형 욕실 디자인은 내 취향이 아니지만 객실을 현대화하려는 노력에 감사드립니다. 그러나 중요한 단점이있었습니다. 첫째, 아침 식사는 5-star 호텔의 수준에 미치지 못했으며 특히 뷔페에서 뜨거운 옵션이 부족하고 전반적으로 제한된 음식 선택을 제공했습니다. 이 뜨거운 뷔페 항목이 없기 때문에 손님은 부엌에서 모든 뜨거운 요리를 직접 주문해야 했기 때문에 대기 시간이 길었습니다. 더 실망스러운 것은 아침 식사 직원의 태도였습니다. 그들은 무례했고 우리가 프랑스어를 할 줄 모르기 때문에 우리를 지속적으로 무시했습니다. 우리는 환영받지 못한다고 느꼈고 왜 계란을 세 번 요청해야 하는지 물었을 때 비열한 의견을 받았습니다. 또한 따뜻한 요리 메뉴가 없었고 직원들이 사용 가능한 옵션을 설명하기 위해 고심했습니다. 뷔페에는 뜨거운 음식이 없었습니다. 결과적으로 15-minute 계란을 기다리는 데 15-minute이 넘었습니다. 대부분의 손님이 아침 식사에서 30 분 미만을 보냈지 만이 대기 시간이 과도했습니다. 또한 이러한 외딴 위치에 주차하는 경우 특히 대부분의 사람들이 자동차로 도착할 때 하루에 30유로를 청구하는 것은 부적절한 것 같습니다. 이 요금은 객실 요금에 쉽게 포함될 수 있습니다.