드후-슈흐-드후에뜨 호텔 검색

. La note de 1 est pour le lit confortable. Personnel à l’accueil peu motivé et pas souriant. 2 chambres au rez de chaussée en bout de couloir (nous souhaitions du calme et elles le furent). Couloir sale et moquette tachée. Réparations du plafond non refermées. La lumière automatique du couloir ne fonctionnait qu’à l’autre bout, nous avons utilisé la lampe de nos portables pour introduire la carte . Pas de Wifi. Fenêtres pas nettoyées depuis une éternité donnant sur un bout de verdure non entretenu. Le câble permettant de limiter l’ouverture de la fenêtre cassé (chambre 3). Pas de climatisation mais des ventilateurs. Salle de douche : traces jaunâtres dans la douche et évacuation de l’eau des lavabos ses 2 chambres poussive. Bref à eviter !

Arrived mid afternoon for one night stay . Check in staff not very welcoming but our room overlooking the main road was large , modern , clean & had everything you would need. We returned later in the evening & had a drink in the bar which was very quiet & after we were served there was no serving staff at the bar or reception , so it was off to bed . Other guests arrived at the bar but I believe gave up waiting to be served . Breakfast coffee was excellent , adequate display of baked goods etc. but the breakfast room & the main areas of the Hotel seemed soulless. We would not return .

the director of the hotel failed miserably in providing adequate customer service and support. The fact that the director didn't care about what we had to say and didn't care about his guests is downright unacceptable. It shows a lack of professionalism and a complete disregard for the importance of customer satisfaction. It's clear that this hotel is not committed to providing a positive experience for its guests, especially for business travelers who expect a certain level of comfort and convenience during their stay. I would strongly advise you to avoid this hotel in the future and to share your negative experience with others to prevent them from having to endure the same poor treatment.

Considering the price we paid for the room, it was cramped and the level of service we received at the front desk was poor. The hotel restaurant had been fully booked by a bus group so we asked the chap on the front desk for recommendations who gave extremely vague directions to a nearby Buffalo Grill, I had the impression he just couldn't be bothered. Furthermore, it was a hot day and the room was not equipped with air conditioning or a fan, again, considering the price of the room, I would have expected this. On a positive note, the pool was clean and a welcome addition following a long drive.

We are delighted to soon be staying at the Abbaye in early December to celebrate an anniversary! In fact, we made the decision to sacrifice a few days of our short Paris visit to make the most of this beautiful property. We had a few outstanding questions regarding logistics and in calling the hotel, I was provided with immediate answers, helpful insight, and absolutely superb customer service from the front desk and the reservation team. If this is any indication of what’s in store, I am thrilled! I’d like to especially acknowledge Rafael and Adele for their kindness, professionalism, and patience. We are truly looking forward to enjoying all the offerings of the Abbaye, especially exploring the grounds by foot and boat, wellness services, petting some farm animals, as well as indulging in the on-site activities and restaurants. This will be my partner’s first time to France and I know he is in for a memorable experience! I will happily update this review upon completion of our stay.