세르지 호텔 검색

Shearings 5일 코치 여행으로 머물렀습니다. 청소년 2명과 함께 여행했습니다. 이 호텔에는 더 이상 수영장이 없습니다. 채워져 있었는데, 이는 우리에게 큰 실망이었습니다. 그러나 이 호텔을 4성급 호텔로 평가하지는 않지만 나머지 요구 사항에는 적합했습니다. 우리 침대는 편안하고 깨끗했습니다. 샤워실과 화장실은 깨끗했어요. 세면도구와 차/커피 메이커도 제공되었습니다. 아직도 작은 종이컵만 제공하고 있어요. 방에는 3명이었는데 2명밖에 없어서 샤워실에서 1개를 사용했습니다. 도자기 컵/머그로 돌아갈 것을 제안하지만 그렇지 않은 경우 더 크고 더 많은 종이컵을 공급하십시오. 우리는 한 잔 이상의 음료를 마실 것입니다. 그들은 또한 작은 냉장고에 매일 작은 무료 물병을 제공하는데, 이는 매우 감사한 일이었습니다. 호텔이 최근에 인수되었다는 것을 알고 있습니다. 현재는 노보텔이 아닌 B&B입니다. 엘리베이터 근처에서 작업이 진행 중이었습니다. 여기 카펫은 약간 더러웠고 다음 층으로 올라가는 계단도 있었습니다. 우리가 호텔에 있는 동안 주로 저녁 시간에 소음이나 방해가 없었습니다. 아침 식사는 다음으로 구성되었습니다. - 차가운 고기, 치즈, 시리얼 4개 중 선택, 과일 주스, 토스트를 만드는 데 필요한 여러 조각의 빵, 일반 크루아상, 초코빵, 시나몬 롤, 프레스를 할 때마다 작은 팬케이크 2개를 굴리는 기계 버튼의. 과일이 있었고 뜨거운 음료는 기계에서 접근할 수 있었습니다. 저녁 식사는 우리가 코치 파티에 있었기 때문에 레스토랑의 한 공간에 함께 앉기를 원했습니다. 2개의 큰 원형 테이블, 긴 직사각형이 있었고 나머지는 4명이 앉을 수 있었습니다. 커플이라면 테이블을 공유하여 여행 동반자를 알아가는 방법 중 하나였습니다. 그날 저녁에 먹은 메뉴가 각 테이블의 종이에 표시되어 있습니다. 선택의 여지가 없었습니다. 부분 크기는 적절했고, 스타터의 드레싱은 사랑스러웠습니다. 우리는 2일 저녁에 매우 짧은 산책을 하러 갔지만 이 지역에는 주목할만한 것이 아무것도 없었고 다른 레스토랑이나 상점도 없었으며 호텔 옆 공원을 산책했습니다. 작은 놀이 공간만 있었습니다. 따라서 전반적으로 그런 여행에서 다시 여기에 머무르는 데 아무런 문제가 없지만 수영장이 있었으면 좋았을 것입니다!

Last Thursday 15//12/2022 I suffered the worst hotel experience of my entire life, I wouldn't wish it on any human being. And yes, I'm venting because the hotel chain Hotel B&B HOTEL Cergy Saint Christophe treated me miserably. I was assigned to a project in Paris, and I was traveling from Berlin. My flight was arriving at 23:30. I had made my reservation through Booking.com and tried to pay with the digital debit card assigned by my company, Hotel B&B informs me that I don't need to pay in advance that I will pay at the hotel. Then, by messaging them I told them that my card is a digital debit card, and I ask if that would be a problem on my arrival. No one ever responded and I decide to travel. Then, I find myself two days later, at 0:40 in an industrial zone at -5°C with a thermal sensation of -8°C, the taxi drops me off and I realize that there is nothing around the hotel. There began all my tragedy, there was no reception or staff, only an automatic machine which asked me to pay everything with a physical credit card. Right next to the machine is an emergency button to call the hotel staff, I called by pressing the button, and I was answered by the most ruthless person in the world. Grossly he said ”I can't do anything for you, credit card or nothing”, I insisted explaining, grossly he said - ”Don't you understand? I insisted explaining, he rudely said ”-Don't you understand, credit card or nothing, otherwise you must leave, because I can't open the door for you”. I panicked when I tried to ask for an Uber back to the center of Paris and realized that no Uber would come because the area is so remote. I called again and begged him to at least let me go to the reception that I was freezing to death, that when I found a taxi I would go. Indifferent he said ”it's not my problem, I can't talk to you anymore because I have to talk to other callers”. After calming down myself and, after 45 minutes in the bitter cold, I tried the machine again with my personal debit card and was approved for one night only. So I managed to get into my room. The next day, I cancelled my entire reservation for the next days at the reception and I checked out of that hotel. Well, the last straw, 3 days after I checked out my email and the hotel charged my stay for 7 days to the digital card of my company... The worst manager of a hotel attended me, and promised to give me my money back. He does not do it in the time he promised and I went back to the hotel directly to solve this problem. The manager didn't even say good morning, and yelled at me ”what the hell are you doing here?, I told you I was going to solve it... Then we argued, I kept calm, he gave me a refund invoice, and told me it's not the hotel's fault that you arrive at night. It was all your fault, here is your bill. Au revoir!!! How can you Hotel B&B hire such persons to work in hospitality? and how can you Hotel B&B let them abuse and humiliate your customers?

Hôtel situé tout près du port de Cergy village 5 min à pieds et à 15 min du rer Cergy université. Accueil parfait et rapide. Chambre très propre et bien agencée. Literie parfaite. Salle de bain agréable avec gel douche. Petit déjeuner buffet correct. Parking.

Hôtel à recommander ! J ai passé un excellent séjour. Personnel serviable et souriant ainsi qu une chambres grande et climatisée. Petit déjeuner copieux . Proche de la gare Cergy préfecture. Je reviendrai régulièrement pour mes prochains déplacements

My husband & I travel often for work and I have never seen a WORSE place than this hotel. It used to be Oliviarus but is clearly under new management & staff. The new owner has shut off all the air conditioners so in the summer time the lobby & rooms feel like saunas. They clean the rooms ONLY on Tuesdays & we had to beg the staff for toilet paper. My husband asked for soap for the first time after 5 days and he was shouted at for 4 minutes straight by the cleaning crew! They only gave us 1 key card even though we were 2 ppl. They charge you 10Euros for the 2nd card because all they care about is making money. The first night I was there I was yelled at by STEPHAN for daring to object to this. The 3rd night I was there I was yelled at him again to daring to ask for help at the reception desk. On the 4th night I was there I tripped on one of their cheap rugs and ripped my big toe open on a piece of glass. Nobody asked if I was okay. They did not even have any bandaids. They actually tried blaming it on me. They did not comp anything - did not even help with my hospital bill. The other guy there actually made ****** comments towards my friend - saying that “Iranians just like to talk and talk.” When I tried to find out Stephan’s name he refused to tell me and actually asked me to leave. The other staff told me the next day that they were not authorized to tell anyone his name. The staff, the owner and this entire hotel needs to be shut down. Please do not go here. You will only regret it.

Pour une visite rapide, au top, rien de plus à dire, merci particulièrement à Abdoulaye à l'accueil de l'hôtel qui a été génial avec nous et à su répondre à toute nos attentes très agréablement. Je recommande !

Nous avons passé un très bon moment, très bien mangé, le personnel est très sympathique et bienveillant. Les chambres et les espace communs sont impeccables. La chambre et la salle de bain sont fonctionnelles, il ne manque rien. Bravo et Merci

J’avais besoin d’une chambre d’hôtel pour une nuit, étape de mes vacances Je suis adepte des F1 ou Ibis budget et en général tout va pour le mieux, pas le grand luxe mais très satisfaisant mais là quel ne fut ma surprise… Nous sommes accueillis par des rats autour de l’hôtel, nous appelons l’hôtel car nous ne trouvons ni l’entrée ni le parking Réponse pas de parking, garez vous où vous pouvez mais attention les environs ne sont pas sur pour votre voiture,trouvez un parking payant et surveillé , pour accéder à l’hôtel montez les escaliers ( 24 marches avec béquilles et valises) on nous souhaite bonne chance ( pas d’accès aux handicapés) Arrivé en haut, plusieurs minutes d’attente , la personne à l’accueil est au téléphone, ne nous regarde même pas, et ne parle pas au téléphone Incompréhensible ! Nous l’interpellons pour savoir s’il y a des toilettes quelque part en attendant de nous enregistrer, d’un signe, il indique le sous-sol, une odeur de tabac nous agresse, (l’hôtel est 100/100 non fumeur ) ainsi qu’une saleté repoussante ( je n’y vais pas j’irai dans la chambre… La chambre est comme le montre les photos jointes d’une saleté repoussante, seul les draps sont propres ( 1 point positif) nous entrons fatma salle de bain, plusieurs petites bêtes s’affolent et courent partout, des cafards ( une vraie ménagerie) il est tard et je ne peux plus aller ailleurs Et ça continue, on vient frappera notre porte, le temps d’aller ouvrir plus personne, d’autres clients semblent s’amuser, des cris, des bruits de porte qui claquent et d’objets qui tombent jusqu’à 1:30 du matin Ouf ! Enfin du calme, mais 5:30 c’est reparti, les bruits et cris ne laissent aucun doute sur ce qui se passe dans la chambre du dessus Fuyez cet établissement si vous le pouvez ou armez vous d’insecticide pour rampant et de tapettes à rats