킹스 헤드 호텔(Kings Head Hotel)

멋진 위치에 있는 그레이트 호텔 - 몇 번 머물렀고 그것을 사랑했습니다 - 그러나 불행히도 이번에는 직원 부족으로 실망했습니다 - 내 방은 청소되지 않았거나 새 수건과 제품이 교체되지 않았습니다. 리셉션 데스크는 종종 거기에 아무도 없었습니다. 방에 대한 카드 키가 작동하지 않았습니다. 두 번은 교체하기 위해 다시 내려갔고 리셉션에 아무도 없었기 때문에 두 번 모두 시간을 따라 기다려야 했습니다. 이번에는 숙박을 망쳤습니다.

샤워할 때 갑자기 뜨거운 물이 나오지 않습니다. 방에 전화가 없습니다. 필요한 것이 있으면 로비로 내려가야 합니다. 편리함이 없고, 아무도 방을 청소하지 않아

Beautiful location, lovely staff and excellent service. Very comfortable bed and good size room.

Delighted with our 3rd stay at this welcoming hotel in perfect location in centre of beautiful Cirencester. Enjoyed the most comfortable and well appointed room, bathroom and all amenities provided. Service is perfect, be it at reception, the bar or restaurant. Breakfast is always a treat, delicious and plentiful. Thank you all at the King’s Head.

很滿意，衞生打掃很乾凈，尤其是，遇到送機司機失聯，酒店工作人員請示經理後趕緊送我們去機場，非常感動，真心感謝！

環境好，滿意

Unfortunately lift was out of use when we stayed, My wife has serious knee issues which meant climbing the stairs was painful for her. Luckily the Hotel had a first floor room which we managed to get to. However it was not the room we had asked for, although lovely and spacious, somewhat dark and dreary in furnishings and colour. We had said we preferred contemporary decor on our booking, it was the opposite. Probably the lift issue. The bathroom was very cold throughout our stay and despite notifying reception we could not get the bathroom towel rail to work resulting in a cold bathroom and damp towels. Lovely meal in the restaurant although the cooked breakfast was tepid as the burners under the Bain Maries had all gone out and no one attended them. We noted several others had left their cooked breakfasts. Reception staff most delightful check in and check out. This was our second stay but sadly we left a little underwhelmed on this occasion.

The hotel was nice overall. We stayed in one of their apar**ents. The only issues we had were that to get to our apar**ent, we had to walk down corridors that were narrow with several turns and my wife and I are in our seventy’s so it took several minutes and some effort to move ourselves and our luggage to our room. Also, the heater in our room was not working. The staff were very friendly and helpful and brought us a space heater that worked very well. Overall, the stay was a good value for the cost and we would stay again.

I've been traveling and staying in hotels for the last 7 months and the first time I've had a billing problem was at this hotel. Despite spending a lot of time on the issue, and sending screen shots of my credit card bill, they still can't tell me what I've been charged for. Most hotels have systems that can tell you right away exactly what you've been charged for, but not the case here. Also beware the apar**ents. They require a very long and narrow walk, and a number of stairs, to get to. So if you have a lot of bags, this is not the room type for you.