큐리오 콜렉션 바이 힐튼 더 신시내티안 호텔(The Cincinnatian Hotel, Curio Collection by Hilton)

Great experience. No problem with check in even though booking was done through a third party

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The hvac system did not work properly. Inside temperature was 76* with thermostat set to 68*. The shower had hair on the walls and floor. And mold in the shower.

I thought there would have been more options for restaurants inside this huge hotel. The bar / snack was very disappounting. My husband and I sat there over 15 minutes before anyone came out the back to notice us. The menu was extremely limited and not pleasing. Otherwise I truly enjoyed our stay. Thank you!

Considering what you get for the price, The Cincinnatian gets five stars. Lovely old building and the common areas are very attractive. The staff is excellent and very accommodating. Sherry, at the front desk is great. General manager was always visible and very nice as well. Silas, who was the doorman as I arrived was most helpful and very congenial, as was Mike and a young blond man whose name I was remiss not to get. Great coffee shop attached with super products and very nice employees and managers. Chelsea was delightful; her husband whom I only met once was also very nice. The room itself was fine, but not at all exceptional. The GM said they were going to be remolded soon. i felt very welcome and appreciated here.

Overall, this hotel was excellent. It’s historic and in a good location that’s walkable to a lot of good restaurants and bars. It’s also a close enough walk to OTR and the banks. The bed was really comfortable and the shower was phenomenal (great water pressure and jacuzzi tub). Will stay here again.

The employee that checked us in was so friendly and when we mentioned in passing that we were celebrating our anniversary, she found us an upgrade. The bar staff was friendly and the food was good. It was within a mile of everything we wanted to do while there.

Kierra at the desk was phenomenal. The valet guys were fantastic. The people working the bar were attentive, funny, and amazing. The only issue I had was that the lighting in the bathroom wasn’t very bright, the doors stuck to the room and the bathroom, and the shower was hard to figure out how to work it. We were in 709. Overall, I would def stay here again. The room was huge. The fire place and jet tub added to the atmosphere. We had a fantastic time. Thank you!

Booked this specifically for the hot tub, but there was not enough hot water to fill it. 3 of the 6 side shower nozzles didn’t work. Main door did not open all the way and bathroom door did not close. Bums hanging around in the lobby. There was no room service on the night we booked and we were not informed of this at the time of booking. This was for our wedding night and was a real bummer for both of us.