브룩 홀 호텔(Brook Hall Hotel)

I Stayed for 2 nights for my best friends wedding. The staff are all so attentive, every single one of them, they are a total credit to the hotel. Big call out to Eddie, not only is he professional, super helpful and attentive, he works extremely hard to make sure everyone has what they need, whilst he’s simultaneously cleaning and serving! Food is really nice, and prices are reasonable. Grounds are lovely and relaxing, oh and the spa bath was fabulous. Would highly recommend.

Beautiful hidden gem. Came for a wedding the staff were fantastic and very attentive! Lady on the reception was very friendly. As was the man who kept checking we had everything we need and if we wanted anything whilst getting hair and make up. The rooms were beautiful and comfortable and the triple room we stayed in was not dated as some reviews suggest only issue was with a wobbly toilet seat. Spa bath was wonderful. The hotel is located in a quiet area with beautiful gardens which have lots of seating and is very peaceful in spots. We found the bar prices rather random and ended up paying £14 for 2 drinks at one point and £12 for 4 drinks another time. Overall we will probably come back and stay another time. I really recommend!

Stayed 2 nights for work. Good food and drink. Staff very attentive and helpful. I left behind some clothes in the wardrobe. They found them and sent to me with no fuss. Nothing was too much trouble. I would definitely stay again. Thank you Brook Hall

My partner and I rang the hotel reception to book a two-day stay using our Buy A Gift voucher. We were informed that they are no longer accepting these vouchers due to “negotiations on price”. As a hotel that clearly has a lovely exterior it’s a shame the interior is focussed on insidious business practices where customers become the losers. There was no compassion, or flexibility or “pay a supplement…” which we would have been happy enough to do (within reason). The hotel must be filled with bookings for them to deny two individuals a place to stay… I hope in the future the owners contact Buy A Gift to remove themselves off of their listings to avoid misrepresentation / traffic of genuine customers coming to their website.

went to a wedding at Brook Hall on Saturday 27th April the venue was brilliant the wedding room was amazing the staff were very helpful and friendly especial mention to Eddie who seemed to be everywhere helping people what a great day Thank you Allan and family

Stayed for one night in what was described as their “bestest” rooms . My room was the four poster with double spa bath located just at the top of the stairs . In the room , the shelve above the radiator was coming off the wall leaving the radiator cover unstable . No mention of this when I checked in but the staff must have known about this . 30 minutes in to stay, a random man walked in to room . I went to reception to discuss this and was told it was handy man who had come to repair the room and they sorry . The music being played in the reception could be heard until about 10pm . No fridge in the room which was described as a superior suite so I would expected that and you couldn’t connect the tv to any devices. Rooms basic , dated and they looked tired . £150 per night room , disappointing to say the least

Been too this place many times. Never fails to be lovely place to stay. Over the years we have been here i have yet to find a fault with either the place or the staff. Needless to say we will be back soon

A truly Wonderful friendly cosy hotel with great bonus of live musicians !!! They are definately professionals Food was delicious.great value too. Thank you Helen Eddie & everyone who make it possible look forward to visit you again very soon.

This was our second visit to Brook Hall, which is a first for me and my hubby when it comes to hotels, as we are haooy glampers most of the time. The staff are polite and courtesious. Food is delicious. Beds are comfy. Spa bath relaxing. Nice grounds to explore and just a short drive from Chester.