쉐라톤 치와와 소베라노(Sheraton Chihuahua Soberano)

酒店有點老，房間沒法反鎖，好在酒店給更換了房間

Todo Perfecto

Very friendly very quiet. The hotel sits atop a hill with a beautiful view of the city The rooms have extra large windows which make you feel as if you are sleeping outside whilst you are warm and cozy inside. The restaurant meals are fresh and delicious The front desk staff are extraordinary. Many speak English as if it were their first language

The hotel has downgraded, the room had a leak and the heater didn’t work. However both where fixed by the staff after some calls to the front desk. The issue that stressed me the most was that a stranger kept knocking on my bedroom door late at night. Although the front desk did send security sadly it did leave me with a scare and a security bitter taste of our stay.

although it is a really nice property, it needs to be remodeled, service in the lobbies is good but in the rooms area it lacks cleanliness, carpets are in bad condition

Really like the area around the hotel, especially love how quiet it always is. The staff is kind and quick with help if needed.

The wifi was terrible, the gym was dirty, the sauna did not work, the hotel was very noisy with a wedding and neighbors were very loud. The hamburger I ordered at the restaurant was terrible and the bread was so old it crumbled as I bit into the burger. I will say the staff was very professional and courteous.

Pros: It is located in a good area. Cons: The property is very old, old rooms, broken and moldy bathrooms, and very expensive.